Reducing Hospital Readmissions: Bringing Real Time Clinical Data Monitoring to Skilled Nursing Facilities

Providers to benefit from data mining software with improved resident outcomes

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Skilled nursing facilities are under pressure from hospitals to reduce readmissions, Real Time Medical Systems founder Scott Rifkin, MD, discusses the importance of facilities reacting in real time to changes in resident condition.

NORTHFIELD, Ill.--()--To decrease hospital readmissions from skilled nursing facilities, Medline Industries and Real Time Medical Systems today announced a partnership to expand the data mining software’s presence in the long-term care market.

Medicare is withholding more than $500 million in payments in fiscal 2017 under its readmissions reduction program, $100 million more than last year. As reimbursement gets tighter, hospitals look to skilled nursing partners to identify changes in resident condition as they happen to help reduce hospitalizations. Real Time Medical Systems has brought its platform, Real Time™, to market to help facilities react in real time to changes in resident daily living.

“Providers must be able to monitor real time data and use it in ways to improve outcomes that hospital systems are looking at,” says Scott Rifkin, M.D., founder of the Real Time platform and also co-founder of Mid-Atlantic Health Care, an east coast skilled nursing home chain. As a provider, he experienced the limitations of real time monitoring with traditional EMRs and created Real Time to help facilities improve resident care and increase revenue growth opportunities. “We wanted to know data when it was new and fresh enough to intervene in the healthcare of a patient. We looked at every EMR out there and just could not get real time data in ways that we could use it to address the daily changes in resident conditions.”

The platform, an application that sits on top of a facility’s EMR, analyzes 150 clinical data fields, provides recommended interventions to guide facilities and consolidates the data into a single report. Knowing that benchmarking on quality and outcomes is vital to hospital referral partners, Real Times offers a diagnosis view of readmission causes. On average, customers see an improvement of billing accuracy yielding an increase of up to $15 per day for their Medicare patients.

Complete HealthCare Resources Eastern, INC in Pennsylvania, a management and consulting firm for skilled nursing centers and senior living communities across the Mid-Atlantic region, uses the platform with 14 of their clients.

“All healthcare providers across the care continuum are being evaluated on readmissions. Not only does it affect their Five-Star rating, but also the value based purchasing program for Medicare Part A recipients,” says Margaret Turner, senior director of clinical reimbursement for Complete HealthCare Resources. “Prior to Real Time, we were challenged with having to look at multiple areas within our previous software to find current information on residents. We are now able to customize alerts to fit a client’s clinical and financial needs. Additionally, the platform identifies which quality measures could potentially trigger based on the information on the day the data is reviewed, allowing interdisciplinary team at facilities to implement interventions prior to the assessment reference date of the MDS assessment.”

For Medline, the decision to offer Real Time to customers was simple, the values the two companies share in being true partners to customers.

“Our customers are required to do more with less. As we continue to leverage our position as a medical supply chain partner, we’re always looking for solutions that can help customers solve their biggest financial and clinical problems,” says Dave Jacobs, executive vice president of Medline’s post-acute care sales division. “Real Time empowers providers to be innovative and forward-thinking in their approach to resident care.”

Dr. Rifkin recently spoke with Medline about his experience as a nursing home operator and motivation behind creating Real Time. View the video at

For more information on Real Time, visit

About Medline

Medline is a global manufacturer and distributor serving the health care industry with medical supplies and clinical solutions that help customers achieve both clinical and financial success. Headquartered in Northfield, Ill., the company offers 350,000+ medical devices and support services through more than 1,400 direct sales representatives who are dedicated points of contact for customers across the continuum of care. For more information on Medline, go to or to connect with Medline on its social media channels.

About Real Time Medical Systems, LLC

Real Time delivers clear, data-driven analytical insights to clinical decision makers and care providers, ensuring quality care improvements and financial gain for skilled nursing facilities. The platform’s interventional analytics and decision support tools lower the cost of care, reduce unnecessary hospital readmissions, and ensure facilities receive proper reimbursement for the amount of care provided. Visit for more information on Real Time.


Stacy Rubenstein, (847) 949-2286

Release Summary

Medline and Real Time Medical Systems have partnered to expand data mining software platform in the long-term care market.


Stacy Rubenstein, (847) 949-2286