LIVONIA, Mich.--(BUSINESS WIRE)--In advance of National Coupon Month in September, Valassis, a leader in intelligent media delivery, today shares key insights from its 2017 RedPlum Purse String Survey. Based on a survey of 8,550 value-seeking consumers, Valassis finds that shoppers not only want convenience in an age of home delivery and online shopping, but they prioritize saving – making time to uncover the best deals both online and offline.
Overall, 53 percent of respondents indicated they invest over two hours a week looking for deals and savings from all sources. About 25 percent of millennials and moms spend over four hours a week in their search for value.
Consumers are looking to save and 41 percent of respondents said they use an equal mix of print and digital coupons to do so – a 6 percentage point increase from last year. More than half (52 percent) print out digital coupons for use in stores. Beyond using digital offers to redeem in-store, shoppers do the opposite as well. According to the survey, 71 percent say they would use a featured coupon code from a print advertisement to buy online – increasing to 78 percent for millennials and 79 percent for affluent shoppers ($100K+ household income).
“Consumers are embracing a multitude of channels to browse, research, compare prices and make purchases,” said Curtis Tingle, Chief Marketing Officer, Valassis. “This is keeping marketers of both small and large businesses on their toes, as they work to disrupt consumers’ non-linear shopping journeys. Our recent research indicates that shoppers don’t necessarily delineate between the physical and digital shopping worlds; they want to be able to redeem print and digital deals both in-store and online. As we near the holiday shopping season, brands should keep these insights in mind. Last year’s Cyber Monday saw a 33 percent increase in omnichannel offers, according to RetailMeNot – and we can expect this trend to continue, providing shoppers what they want: savings and convenience.”
Mobile also plays a key role in how consumers save. More than three quarters of respondents and 93 percent of millennials use mobile while in a store to look for coupons and discounts. Additionally, more than half of millennials say they have used their mobile device to compare deals online and in-store. Showcasing the power of mobile and geolocation data, 57 percent of consumers surveyed said they have visited a business after receiving an offer on their mobile device when they were near that location.
The research continues to support that consumers’ multi-channel savings habits are growing, revealing that compared to last year, they are doing more of the following:
- Ordering more items online for home delivery (31 percent) and for pick up in store (15 percent)
- Using more print coupons (57 percent)
- Using more mobile coupons and apps (42 percent; 55 percent for affluent shoppers and 52 percent for millennials)
For more insights from the survey, check out our infographic.
About the 2017 RedPlum Purse String Survey
The survey was fielded on redplum.com from May 15 through June 15, 2017. Findings are based on responses from 8,550 consumers. Eighty-two percent of respondents defined themselves as promotion sensitive -- aware of sales, coupons and discounts. This consumer survey has been conducted nine times since 2008 with a focus on consumer shopping and saving behaviors across a variety of product categories.
About Valassis
Valassis is a leader in intelligent media delivery, providing over 58,000 clients with innovative media solutions to influence consumers wherever they plan, shop, buy and share. By integrating online and offline data combined with powerful insights, Valassis precisely targets its clients’ most valuable shoppers, offering unparalleled reach and scale. NCH Marketing Services, Inc. and Clipper Magazine are Valassis subsidiaries, and RedPlum® is its consumer brand. Its signature Have You Seen Me?® program delivers hope to missing children and their families. As wholly owned subsidiaries of Harland Clarke Holdings, Valassis and RetailMeNot, a leading destination for digital savings, are partnering to connect retailers and consumers through meaningful digital, mobile and print promotions.
