BLOOMINGTON, Minn.--(BUSINESS WIRE)--Revation Systems, a leader in cloud-based compliant communications, announced its alliance with Enhanced Medication Services, LLC to revolutionize their medication management contact center. Revation Systems’ latest version of its flagship platform, LinkLive 8.0, will be utilized by Enhanced Medication Services in their state-of-the-art contact center to provide their staff of pharmacists and technicians an all-in-one solution for outbound patient and healthcare provider communications. In addition to the deployment of LinkLive, Enhanced Medication Services will implement Revation’s LinkLive Connection Intelligence (LLCI), which is an industry first approach to Internet connection intelligence using secure vector routing and session orientation to create real-time session failover.
Enhanced Medication Services, a Transaction Data Systems company, is headquartered in Orlando, Florida, and provides medication management and clinical intervention services on behalf of health plans nationwide through their full-service contact center and engagement arm of independent pharmacies. They have chosen a communication management solution whose speed, accuracy, and functionality is designed to increase daily productivity. Through the use of Revation’s LinkLive cloud solution, Enhanced Medication Services can streamline outbound and inbound patient communications, thereby driving maximum patient engagement in medication management services, outcomes, and delivery on STAR ratings.
“Revation Systems’ HIPAA HITRUST compliant multimedia suite of messaging solutions along with their new LinkLive Connection Intelligence solution drastically improves our organization’s ability to quickly and effectively provide communications to patients through our outbound medication therapy management program,” said Executive Vice-President, Jeff Pohler.
“We are ecstatic about the opportunity to partner with such a leader in medication management solutions,” said Perry Price, President & CEO of Revation Systems. “Our relationship with Enhanced Medication Services and Transaction Data Systems will dramatically enhance patient-pharmacist communication while simultaneously lowering cost. Together, we will set a new industry standard for more efficient, effective, and enhanced medication management nationwide."
Please visit http://www.revation.com to learn more about Revation’s LinkLive and LinkLive Connection Intelligence (LLCI) solutions and their impact on medication therapy management in today’s digitally transforming healthcare industry.
About Revation Systems
Revation Systems (www.revation.com) is a leading developer and provider of secure, cloud-based communications. Using its HIPAA HITRUST architecture, Revation created the first all-in-one solution that provides primarily healthcare and financial organizations with secure, encrypted communications across all mediums: live-chat, email, instant messaging (IM), IM hunt groups, SMS, real-time voice over IP (VoIP) and video. Additionally, the company became the first to offer ‘presence’ capabilities alerting customers in real-time to service personnel’s availability, which is highly important to the marketing, sales, and support center functions of contact centers today. LinkLive products are compliant with GLBA, SEC, Sarbanes-Oxley and HIPAA requirements for logging, privacy and security.
About Enhanced Medication Services
Enhanced Medication Services (http://www.enhancedmedicationservices.com/) is the premier clinical services delivery channel connecting health plans to community pharmacists through their fully integrated end-to-end dispensing and clinical services platform. With the company’s mission to optimize medication use for people, health plans, and health systems, Enhanced Medication Services helps their partner pharmacies and health plans to achieve high-level performance on quality measures and improve health outcomes.