Global Survey of 24,000+ Workers Unearths the ‘Need’ for Flexibility in the Workplace in Order for Businesses to Thrive


  • 62% of the global working population take advantage of flexible working practices
  • 98% of respondent’s state that anywhere working has a positive impact on productivity and a whopping 62% of those surveyed ‘want’ access to collaboration technology which can enable them connect to their colleagues
  • 92% surveyed believe that video collaboration technology helps improve relationships and fosters better teamwork

SAN JOSE, Calif.--()--Productivity and teamwork are both significantly improved when employees can choose where they work, a global survey of anywhere working trends has found. The survey** commissioned by Polycom, Inc. a global leader in helping organizations achieve new levels of teamwork, efficiency and productivity by unleashing the power of human collaboration.

“We predicted that 2016 would be the ‘year of video’, and it’s satisfying to know that people are really seeing the benefits of working this way,” says Jim Kruger, CMO of Polycom, “The survey results also tell us that businesses need to offer video collaboration tools to enable the human contact that people crave. Organizations that are able to offer flexible working practices and the right collaboration tools will be the winners in recruiting and retaining top talent.”

The survey has revealed the main benefits and challenges for employers and employees when it comes to adopting a flexible working culture. While results vary by country, there are three key trends that remain constant across the board. The vast majority of respondents (98%) agree that an anywhere working approach boosts productivity, as people can choose to work where they are most efficient. 92% of respondents also agree that video collaboration technology improves teamwork. Meeting colleagues via video helps keep the human interaction element that can sometimes lack when working remotely, enabling employees to develop better relationships. The survey also reveals that 62% of the global working population is working flexibly – more than ever before. Digital transformation is partly responsible, as it drives organizations to explore new ways of working at a faster pace. Firms are racing to innovate, develop a better working culture, and retain the best talent to remain competitive.

“There is a stigma that remote workers are disconnected from the rest of the team, yet this study proves that they are more sociable and proactively reach out to develop strong relationships. The new technology tools that enable communication and collaboration are motivating workers to pick up the phone, seek face time and create lasting bonds. This is the upside of remote work we rarely talk about,” Jeanne Meister, Partner, Future Workplace.

66% of millennials are worried that they aren’t perceived as hard-working when they are not in the office. This is a big concern globally, shared by 62% of all respondents. For organizations to keep up with the fast-pace of digital transformation, there needs to be a shift in attitude, and a new approach to how people work and collaborate. By measuring performance based on outputs, and not hours worked, employees are reassured that management knows presenteeism does not equal good work ethic. Underlying this shift in work culture is technology. The right collaboration technology needs to be in place to enable teams to collaborate, and employees to have the same access to resources as if they were in the office.

For more information about the survey results, download our Anywhere Working E.Guide or read Polycom’s white paper: “Changing Needs of the Workplace”

About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protectionVisit or connect with us on TwitterFacebook and LinkedIn or the Polycom blog, to learn more.

**About the survey

The survey commissioned by Polycom Inc. was conducted by Morar Consulting. Sample Data collected from 25,234 consumers of 12 countries, which included: United States, Canada, Brazil, Japan, United Kingdom, India, Singapore, Germany, Russia, France, Australia and China. 55% of those surveyed had job titles managers or above. 58% of surveyed are responsible for care in some capacity, and 68% surveyed are parents.

In September 2016 Polycom announced the completion of its acquisition by affiliates of Siris Capital Group, LLC (“Siris” or “Siris Capital”) in a transaction reflecting an equity value of approximately $2.0 billion in cash. In connection with the closing of the transaction, the company, which continues to operate as Polycom, Inc., is wholly owned by affiliates of Siris Capital.

© 2017 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.


Andy Cuneo, 703-793-2098


Andy Cuneo, 703-793-2098