SmartSolve Training Management Enhanced for Improved UX and Flexibility

TAMPA, Fla.--()--Pilgrim Quality Solutions, a leading global provider of enterprise quality management software and services for the Life Sciences, today announced the latest release of Pilgrim SmartSolve® Training Management. The enhanced solution provides increased flexibility to adapt to changing training requirements along with an improved user experience for trainees throughout a regulated organization.

Training Management's simplified access and single-page navigation enable trainees, managers, and trainers to sign off on requirements, access reports, and manage training processes with ease.

“I had a chance to preview the new SmartSolve Training Management at Fusion 2016, Pilgrim’s user conference. The new user interface looks great, and I can envision how the new features can positively impact our day-to-day activities,” said Emily Johnson-Hentschel, Learning Management System Administrator and Training Coordinator for AlloSource, one of the largest nonprofit cellular and tissue networks in the U.S.

The refreshed Training Management solution improves the ability to capture training requirements and results as they change over time. This allows administrators to update active training roles and provides more flexibility when adding new trainees to existing requirements.

Additional enhancements include improved SCORM integration for ongoing training, and a new leave of absence status. This enables the system to freeze training requirements while a user is away, such as a seasonal employee or personnel on an extended leave, and automatically resume training requirements upon the trainee’s return.

“Enhancing SmartSolve Training Management with features for user experience and flexibility gives our clients more of what they need to make managing training certifications simple in a regulated environment,” said Justin L. Smith, Manager of Product Management for Pilgrim Quality Solutions. “Pilgrim focused on customer feedback in developing the enhancements for Training Management,” Smith added. “Our future vision for the SmartSolve platform will continue to focus on solving quality management system needs by incorporating market feedback and user requests.”

Training Management is part of the SmartSolve suite of enterprise quality management software solutions built upon a compliance-ready platform. Training Management features tight integration with SmartSolve Document Management to close the loop on controlling document-based training requirements and all controlled document types.

SmartSolve Training Management is now available for both on-premise and cloud deployments.

About Pilgrim Quality Solutions

Pilgrim Quality Solutions is the leader in quality compliance management software and services for Life Sciences. For more than 20 years, our solutions have automated thousands of processes across global company sites to manage the quality and compliance of life’s most important products. Our cloud-based and on-premise solutions include in-the-box best practice workflows, document and process management, dashboards, electronic signatures, audit trails, and automated validation – helping companies more easily achieve quality system compliance and pass regulatory audits. Pilgrim Quality Solutions is majority owned by Boston-based private equity firm, Riverside Partners LLC. With Pilgrim Quality Solutions as your partner, you are prepared to succeed. For more information, visit

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Pilgrim Quality Solutions
Sandy Carson, 813-915-1663

Release Summary

Pilgrim Quality Solutions has announced the latest release of its SmartSolve® Training Management solution which provides increased flexibility and an improved user experience for trainees.


Pilgrim Quality Solutions
Sandy Carson, 813-915-1663