24Hr HomeCare and Palo Alto Senior “Village” Leverage Uber to Bring Transportation Solutions to Older Adults

Avenidas Village collaborates with home care company to develop a successful way to bring Uber on demand rides to the older adult population

PALO ALTO, Calif.--()--Avenidas Village, a membership-driven senior organization in Palo Alto that brings services and amenities to Older Adults in their homes, has partnered with 24Hr HomeCare to enhance senior mobility through the use of Uber’s ridesharing technology.

The innovative partnership between Avenidas Village and 24Hr HomeCare makes on-demand and affordable transportation accessible to older adults, as no app, smartphone, or internet connectivity is required by riders. Riders can now call a live 24Hr HomeCare representative at any time of the day to book a ride. 24Hr HomeCare will coordinate the logistics and communicate with the rider and Uber driver regarding pick up information. The collaboration with 24Hr HomeCare ensures a transportation alternative for Avenidas Village members with urgent, or short-notice, transportation needs.

24Hr HomeCare has partnered with Uber to leverage technology to provide multiple rides simultaneously. Riders can opt for uberASSIST, which has Uber driver-partners that are specifically trained by the Open Doors Organization to assist riders from the senior and disabled community into vehicles and accommodate folding wheelchairs, walkers, and scooters.

Vicki Epstein, Director of Avenidas Village, explained, “As technology changes, we have an opportunity to improve our transportation offerings. 24Hr HomeCare’s unique, personal approach and utilization of the Uber platform allows our senior members a comfort level in using the on-demand service, in addition to lowering transportation costs compared to alternatives like a taxi.”

24Hr HomeCare’s owner and Co-Founder, Ryan Iwamoto, sheds light as to how the partnership with Avenidas Village will be a part of something bigger across the senior care community. “Many of our current clients, who are older adults, do not have smartphones, or if they do, may not be comfortable with using mobile applications. More and more community based organizations, senior-serving communities, and healthcare systems are seeing our program as a solution that provides cost savings, increased efficiency, and ultimately, happy clients.”

About Avenidas Village

Avenidas Village is a membership program in Palo Alto offered through the non-profit agency Avenidas, designed to help people remain in their homes as they age by providing personalized assistance, services, and amenities. The program is the first “Village” on the West Coast, and the only one stateside affiliated with an agency such as Avenidas, a trusted provider of senior services since 1969.

About 24Hr HomeCare

24Hr HomeCare is an award winning, California based company that provides high-quality, professional caregiving services to seniors and the disabled, allowing them to continue full, active and healthy lifestyles. Forbes, Inc. 500, Ernst and Young, Los Angeles Business Journal and other publications have recognized 24Hr HomeCare for their efforts in care transitions, growth, and workplace culture. 24Hr HomeCare has thirteen locations throughout California, Arizona, and Texas, employing over 3,000 caregivers.

Contacts

24Hr HomeCare
Murphy Perng, 310-906-3689
murphy@24hrcares.com

Contacts

24Hr HomeCare
Murphy Perng, 310-906-3689
murphy@24hrcares.com