LONDON--(BUSINESS WIRE)--TOPdesk, an international service management software company, announced this week that it has officially become a G-Cloud 8 approved supplier. This was accomplished in partnership with Bramble Hub - who connect service companies with the public sector in order to deliver high quality, flexible and cost effective ICT services and solutions to the UK Government.
Being added to G-Cloud 8 is another step forward for TOPdesk as it continues to extend its offerings within the public sector, aiming to make service desk management more seamless and cost-effective by putting the focus on Share Service Management.
G-Cloud 8 is the latest version of the UK Government’s Digital Marketplace, designed to streamline the procurement process for UK public sector companies. There are now over 2,500 suppliers with total sales of £1.2bn through the Digital Marketplace since its launch in 2012.
TOPdesk has presence already on the previous version of the G-Cloud Framework, but is now available via the latest version through collaboration with Bramble Hub. The TOPdesk solution was submitted for approval against a strict set of evaluation criteria and assurance checks.
Rafael de Oliveira, Co-Managing Director of TOPdesk UK, says: “TOPdesk is very pleased that our solutions are now available via the latest G-Cloud, allowing UK organisations to easily and safely choose our tool to support Shared Service Management.”
Customers in the public sector have found that TOPdesk’s end-user licensing model makes centralising services more cost effective and the tool seamlessly integrates multiple support processes in a single system: IT, FM, HR. This simplifies collaboration among departments.
Thanks to the extensive rights and roles system, each department can use the same tool whilst retaining its own secure work environment. If the same group of people is supported by another branch within an organisation, this branch can be added to the existing TOPdesk environment without having to purchase any additional licences.
Roland Cunningham, Bramble Hub’s Partner Director, says: “Bramble Hub was created to enable high quality SME suppliers offer their services to government and the wider public sector. Solutions like TOPdesk are exactly the kind of high quality, specialist solutions that UK Government needs, to enable it to take advantage of shared service technologies and lower costs.”