Artisan Infrastructure Rebrands as Neverfail, Acquires Vertiscale

Adds secure remote access and BYOD software for greater simplicity and improved profitability for MSPs

HOLLYWOOD, Fla.--()--CompTIA ChannelCon – Artisan Infrastructure, provider of channel-only cloud infrastructure, cloud management and business continuity solutions, announced today it has renamed the company Neverfail and acquired Vertiscale, developer of Workspace-as-a-Service (WaaS) technology for managed service providers (MSPs). With the acquisition, Neverfail customers now have access to one of the industry’s largest portfolios of cloud-based technologies from a single vendor. Neverfail’s single pane-of-glass management of multiple mission-critical services provide MSPs and enterprise customers with a simple, efficient way to expand their service offerings and improve their profitability.

Neverfail Workspaces (formerly Vertiscale) software enables providers to offer secure remote access to data and applications for their customers, enabling mobility, BYOD and security that can be accessed from any device at any time. By deploying Neverfail Workspaces, users can quickly and easily reduce exposure to cyber-attacks, eliminate potential data breaches caused by lost or stolen devices, and strengthen their compliance for government regulations. Neverfail Workspaces are now part of the complete suite of cloud-based services that include Infrastructure-as-a-Service, cloud management, unified communications, and business continuity services offered by the company.

“Acquiring Vertiscale was a natural fit for us because we both concentrate on the MSP market and have several customers in common,” said Brian Hierholzer, CEO of Neverfail. “Their secure, remote access and BYOD platform is an ideal complement to our cloud offerings and delivers excellent growth potential for our clients. Bundling this with our broad line of services makes it even easier for MSPs to focus on building their business instead of managing disparate vendors and technologies.”

Specifically, Neverfail Workspaces supports:

  • Remote Access & BYOD: Enables workers to access the applications and data tools they need to do their jobs from home or on the road without worrying about security.
  • Improved Data Security: Encrypts data both at rest and in transit, reducing potential data theft from lost or stolen devices.
  • Enhanced Forensics and Troubleshooting: Automatically logs every time someone accesses systems where sensitive data is stored and saves those logs in the Neverfail data center.
  • Improved Access Control: Protects against unauthorized access by storing data in a protected location and maintaining a carefully gated application architecture.
  • Reduced Hacker Risk: Exposes only a very narrow cross section of a client’s infrastructure to the public internet, greatly reducing the risk of attacks.

“Joining a well-respected team like Neverfail is an honor and immediately expands our distribution channels,” said Jon Senger, Chief Architect of Neverfail and formerly CTO and Cofounder of Vertiscale. “Our Workspaces solution fits perfectly into Neverfail’s line of products and services, and with Neverfail’s resources, channels and scale, we have expanded our abilities to support MSPs of all sizes. The demand for ubiquitous access on any device is growing exponentially and, by becoming part of the Neverfail organization, we will be able to make our technology available to a much broader range of partners, in both the service provider space as well as the enterprise.”

Oftentimes MSPs are faced with both technical management, integration and pricing challenges when working with large, separate vendors that don’t understand their business. Selecting Neverfail Workspaces offers simpler management, lower total cost of ownership, and reduced administrative overhead as compared to VDI or Desktop-as-a-Service.

“The acquisition gives us expansive infrastructure and resources to provision Neverfail Workspaces,” said Chris Johnson, CEO of Untangled Solutions. “As a longtime Artisan partner as well as a Vertiscale customer, it’s really exciting for us to work with both vendors under one roof going forward.”

About Neverfail (formerly Artisan Infrastructure)

Neverfail delivers continuously available clouds through a single pane-of-glass SaaS platform. This platform is the industry's first secure, comprehensive, multi-tenant, multi-cloud management solution for BC/DR solutions, solution catalogs, cloud service billing, service orchestration, monitoring, cloud workspaces and unified communications. Neverfail serves a global partnership of managed service providers, systems integrators, telecommunication providers, data center operators, independent software vendors, governments, healthcare institutions and enterprises exclusively through the channel. Neverfail provides solutions across the globe and operates data centers in the United States and Europe. Neverfail is headquartered in Austin, Texas with offices in Melville, Chicago, Denver, Kansas City, Portland, Edinburgh, Scotland and Cluj, Romania. For more information on Neverfail solutions, contact the company at 512-600-4300 or visit their website at You can follow Neverfail on Twitter at


Activate PR + Marketing
Erin Gilmore, 512-466-4559

Release Summary

Artisan Infrastructure, provider of channel-only cloud infrastructure, cloud management and business continuity solutions, announced today it has renamed the company Neverfail and acquired Vertiscale.


Activate PR + Marketing
Erin Gilmore, 512-466-4559