Georgetown Utility Systems Selects UMAX® for CIS Future

ATLANTA--()--Georgetown Utility Systems—which provides water, sewer and electricity to 45,000 residential and commercial customers in and around Georgetown, TX—has selected UMAX® from Itineris to replace the City’s legacy customer information system (CIS).

Focused on the Future

The US Census Bureau recently named Georgetown the fastest growing City in the U.S. with a population over 63,000. The City is projecting growth from its current 63,000 residents to 133,000 in the next ten years.

In addition, the City is set to become one of the largest municipally-owned utilities in the country powered 100 percent by wind and solar energy in 2017, and already has a comprehensive AMR/AMI “smart grid” in place.

“As a municipal utility, Georgetown Utility Systems is focused on making our city a better place to live for current and future residents,” said Deputy General Manager Mike Babin. “We are excited about the improvements to operations, customer service and efficiencies this project and our new UMAX solution will bring.”

A Modern, Microsoft Technology Platform

The move to UMAX®—built on Microsoft’s cutting-edge ERP platform Dynamics AX—will support Georgetown’s customer service and operational goals while better leveraging other Microsoft technology investments the City already has in place, such as Windows, SQL databases, Active Directory security management and BizTalk application integration.

“Like the City of Georgetown, our industry is facing major changes in the coming years. We are excited to be part of both the City’s future and that of the North American utility industry,” noted Itineris President, North America, John Beddingfield. “We appreciate our anchor clients in North America, such as Georgetown, for their vision and trust in us.”

Read the full release at

About Itineris

Itineris is a global technology company focused on delivering IT solutions and services that drive greater operational value and strengthen customer care capabilities for utility organizations.

A Microsoft Gold Partner, Itineris is the developer of UMAX® Customer Information System (CIS), fully integrated with and leveraging the power of Microsoft’s Dynamics AX platform.

With offices in North America and Europe, Itineris was named by Ernst & Young as “Most Promising Company” in 2012 for outstanding growth in the last decade and projections for future growth.

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Jason Ferster, +1-803-984-7184

Release Summary

Georgetown Utility Systems, on track to power Georgetown, TX, by 100% renewable energy, chooses UMAX from Itineris to replace its customer information system.

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Jason Ferster, +1-803-984-7184