Citizens Bank Introduces Citizens Bank Platinum Status™

Checking accounts and other services tailored for consumers who are accumulating savings and want more personalized advice, fewer fees, better rates and preferred service from their bank.

PROVIDENCE, R.I.--()--Citizens Bank today announced the launch of Citizens Bank Platinum Status, a two-tiered offering designed for customers who maintain higher balances and want more account features, fewer fees, better rates and additional products and services from their bank. With the addition of Platinum and Platinum Plus products and services, Citizens is now making relationship banking as simple and as clear as it did with One Deposit checking accounts for basic transacting and saving.

Where Citizens’ popular One Deposit Checking product set the industry standard for simplicity in checking -- no monthly maintenance fees when customers make a single deposit of any amount per statement period -- the Citizens Bank Platinum Status offering is designed to deliver increased personalization and value for customers who maintain higher balances.

The Platinum offering is the next step in Citizens “Bank Better” effort to make banking more simple, clear and personal, said Brad Conner, Vice Chairman and Head of Consumer Banking, Citizens Bank.

“Different customers have different needs, and Citizens Bank Platinum products and services are tailor-made for people who want additional account features, preferred pricing and easy access to other products, services and advice,” Conner said. “We will continue to offer One Deposit Checking for customers with basic needs and Premier Banking services for our more affluent customers. Platinum is intended for those customers who are building up their savings and have specific needs of their own.”

Citizens Bank Platinum Status offerings are organized around two checking accounts – Platinum and Platinum Plus. Both include the following features:

  • No fee Platinum checks
  • No fee money orders, bank checks and travelers checks
  • The waiver of Citizens fees for the use of non-Citizens ATMs four times per month
  • No fee incoming wires
  • Savings Overdraft Plan transfers with no fee
  • Overdraft Line of Credit annual fee waived1
  • Preferred pricing for savings products
  • Unlimited Platinum Checking, Savings and Money Market accounts included
  • Access to Citizens Platinum Service

To qualify for either Platinum Checking or Platinum Plus Checking, customers are required to maintain $25,000 in combined deposit and investment balances with Citizens. To qualify for Platinum Plus Checking, which provides additional rate benefits for savings products, customers also must make $5,000 in checking deposits each statement period OR keep a $10,000 average daily checking balance. Meeting these requirements enables customers to avoid the $25 monthly maintenance fee for Platinum Status services.

Platinum customers will also have access to Financial Consultants from Citizens Investment Services to help them plan for the future. They can explore their options for goals such as retirement planning or education planning.

Customers interested in learning more about Platinum Status should reach out to their local Citizens Bank representative or find more information online at

To learn more about Citizens Bank, customers can call the 24/7 customer contact center at 1-800-922-9999, Like the bank on Facebook, follow the bank on Twitter or visit the Citizens Bank website.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $140.1 billion in assets as of March 31, 2016. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. In Consumer Banking, Citizens helps its retail customers “bank better” with mobile and online banking, a 24/7 customer contact center and the convenience of approximately 3,200 ATMs and approximately 1,200 Citizens Bank branches in 11 states in the New England, Mid-Atlantic and Midwest regions.

Citizens also provides mortgage lending, auto lending, student lending and commercial banking services in select markets nationwide. In Commercial Banking, Citizens offers corporate, institutional and not-for-profit clients a full range of wholesale banking products and services including lending and deposits, capital markets, treasury services, foreign exchange and interest hedging, leasing and asset finance, specialty finance and trade finance.

Citizens operates through its subsidiaries Citizens Bank, N.A. and Citizens Bank of Pennsylvania. Additional information about Citizens and its full line of products and services can be found at

Securities, Insurance and Investment Advisory Services are offered through Citizens Securities, Inc. otherwise referred to as Citizens Investment Services. Citizens Securities, Inc. Member FINRA, SIPC. 770 Legacy Place, MLP240, Dedham, MA 02026. (800)942-8300. Citizens Securities, Inc. is an affiliate of Citizens Bank, N.A. and Citizens Bank of Pennsylvania.


1 For more information on Overdraft Choices® visit


Citizens Financial Group, Inc.
Steve Sylven, 781-471-1481

Release Summary

Citizens has launched Citizens Bank Platinum Status, a two-tiered offering designed for customers who maintain higher balances and want more account features, fewer fees & better rates.


Citizens Financial Group, Inc.
Steve Sylven, 781-471-1481