LOS ANGELES--(BUSINESS WIRE)--See’s Candies was notified today of a class action lawsuit regarding the mislabeling of three of its Valentine heart boxes as being KSA kosher certified. See’s looked into the allegations and the investigation revealed that the price cards on shelving fixtures in retail shops for the one quarter pound, one half pound and one pound Assorted Chocolates Valentine Heart included a printing error with the KSA symbol shown on the price cards.
The price cards were replaced immediately in all shops this morning and no longer include the KSA symbol. No changes were necessary to the heart boxes as they do not show the KSA symbol as the product itself is not kosher, and are correctly labeled.
See’s has notified KSA of the error so they may communicate to their followers and advise that steps have been taken to replace the erroneous price cards. See’s Candies is certified for several kosher products by KSA and has always treated its certification of See’s products with great respect. See’s assures that its production facilities meet KSA standards to achieve the certification.
See’s apologizes to customers who purchased any of the three heart boxes believing the product to be kosher, and the product can be returned for a full refund. The allegation in the suit that See’s charges a higher price for kosher certified product is false and the price shown for each of these boxes is identical to heart boxes of similar weight and box type. See’s carries fourteen different Valentine heart boxes, and the error on the price cards was limited to the one quarter pound, one half pound, and one pound Assorted Chocolates Valentine Heart price cards.
Consumers with questions may contact the company at 1-800-789-7337 (Monday thru Friday, 8:30am to 4:30pm PST).