SAN FRANCISCO--(BUSINESS WIRE)--Wells Fargo & Company (NYSE:WFC) today announced that its customers have received over half a billion text and email alerts so far this year from the company, giving them timely information about bank account activity and tools to manage their money. Wells Fargo customers have the opportunity to sign-up for more than a dozen different consumer alerts.
“Customers feel good when they have timely information that lets them know where they stand when it comes to their finances,” said Brett Pitts, head of digital for Wells Fargo Virtual Channels. “Email and text alerts offer just that, allowing them to make decisions that can save them money and make their banking easier.”
Customers can specify whether they want to receive their alerts at an email address or at their mobile device.* They can sign up simply by visiting their Wells Fargo Online account and clicking on the “Set up/Modify Alerts” option under “Messages & Alerts.” They can add new alerts, turn off existing alerts or change their notification preferences at any time. Customers can choose to be notified when:
- Their balance is above or below an amount they specify.
- A withdrawal, deposit or check posts to the account.
- Daily ATM withdrawals or debit card purchases exceed an amount they choose.
- A payment is due.
- Activity occurs on a Visa®, MasterCard® or American Express® credit card.
The most popular alerts among customers include updates on deposits or withdrawals, daily and weekly account balance summaries, and alerts that notify them when an account balance is above or below a certain amount determined by the customer.
“Millions of Wells Fargo customers have signed up for our free alerts,” continued Pitts. “These days we are never far away from our mobile devices and that makes alerts incredibly convenient as our customers look for ways to stay on top of managing their money.”
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.7 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through 8,700 locations, 12,800 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 36 countries to support customers who conduct business in the global economy. With approximately 266,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 30 on Fortune’s 2015 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Wells Fargo perspectives are also available at Wells Fargo Blogs and Wells Fargo Stories.
*Mobile carrier’s text messaging and web access charges may apply for text message alerts.