Extension Healthcare Announces Strong Market Adoption of Engage Mobile

New enhancements highlight Engage Mobile as the most advanced alarm management and event response smartphone application available to hospitals

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FORT WAYNE, Ind.--()--Extension Healthcare, a leading provider of alarm safety and event response solutions, today announced Engage™ Mobile has received an extensive set of enhancements that take advantage of its recently released V.5 platform and its improved care team collaboration and care coordination in response to critical alarms. These enhancements in the central server and mobile application strengthen Extension’s unified solution for next generation alarm management and patient-centric secure messaging. Engage Mobile enables clinicians to take advantage of the patient-centric clinical context, advanced rules, presence, and dynamic care team roster driven by the Extension Engage platform. In addition, the company also announced key customers that are adopting Engage Mobile for managing clinical event response collaboration and reducing interruption fatigue.

Some key functional and usability enhancements to the Engage Mobile app include:

  • Roster Enhancements In addition to unit and facility staff rosters, patients are now listed and searchable in the Engage Mobile roster.
  • Transparent Operation; Inside and Outside the Hospital - Physicians outside the hospital may select a patient, view the care team assigned to that patient, and then quickly initiate a secure text or voice call to those care team members.
  • Enhanced Voice Annunciated Alarms – This upgrade adds more flexibility and message variations such as volume, accent, and differentiated alert tones.
  • Enhanced Care Team Presence and Availability – As Extension increases the variety of real-time location-based services (RTLS) integrations, the Engage Mobile application will continue to have more options for presenting proximity and location context.
  • Real-Time Waveform Data – Integration with AirStrip Technologies AirStrip ONE app supports event response with advanced real-time waveform data. Nurses and physicians responding to cardiac alarms can now seamlessly launch the AirStrip application and view continuous cardiac waveforms from within the alarm message screen of Engage Mobile.
  • Support Additional iOS and Android Devices – Engage now supports iPhone models 4s, 5, 5s, and 6 and Android-based devices including the Zebra MC40 (formerly Motorola MC40), Spectralink PIVOT, and Samsung Galaxy S4.
  • Smartphone App Integration with Context Management – An open integration provides clinical efficiencies between smartphone apps, allowing clinicians to choose a patient once in one application and eliminate the need to re-select the patient in the second application.

“Smartphone adoption in hospitals continues to gain momentum as hospitals make clinical workflow improvements and caregivers realize the benefits of reduced nursing interruptions using mobile devices running applications like Extension Engage Mobile,” said Todd Plesko, CEO of Extension. “We are seeing more customers make strategic enterprise decisions and they really like our approach that combines alarm management with smartphone-based secure messaging on one single platform from one vendor.”

Today, one out of every three Extension customers purchases the Engage enterprise platform license which includes unlimited Engage Mobile licenses; a number the company expects to rise. Customers like the new 862-bed Parkland Hospital (TX), NYU Langone Medical Center (NY), Palomar Medical Center (CA), SCL Health - Sisters of Charity of Levenworth Health System (CO), University of Wisconsin, Prohealth (WI), and Owensboro Health Regional Hospital (KY) are leveraging the scalable solution to support current and future smartphone initiatives.

Parkland Hospital in Dallas, TX has constructed a new 2.5 million square foot campus to replace the landmark hospital where JFK was brought after he was struck by an assassin’s bullet in November 1963. The new facility will have more than a million patient visits per year. According to Joe Longo, Vice President of IT, “After an extensive RFP selection process Extension Engage was chosen for its ability to integrate with all of Parkland’s required components for medical device alarms and clinical alerts tied with our communication system that allowed for immediate voice and secure texting capabilities.” Longo added, “The Engage solution will assist our clinicians throughout this vast facility by providing real-time notifications from systems such as patient monitors, nurse call, and the Epic EMR system.”

Extension Healthcare is exhibiting Engage Mobile at HIMSS the week of April 13 in booth #4408 and in the Intelligent Hospital Pavilion booth #6656. Extension is also demonstrating its RTLS integration with STANLEY Healthcare as well as its Cisco Jabber integration in the Cisco booth #2002.

Extension Healthcare

Extension Healthcare’s alarm safety and event response platform isn’t just the next evolution of alarm safety solutions. Extension is addressing the critical problem of interruption fatigue and is transforming the way caregivers respond to patient events, and forever changing the way caregivers communicate. As an enterprise platform Extension intelligently manages clinical alarms, alerts, orders, labs, RTLS and others, while facilitating instant care team communication with patient-centric texting, both inside and outside of the hospital. Extension Engage Medical Device Alarm Notification has been granted FDA 510k Class II clearance for secondary notification.

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Extension Healthcare
Whitney St. Pierre, Director of Marketing, 773-368-0911

Release Summary

Extension Healthcare today announced Engage™ Mobile has received an extensive set of enhancements that take advantage of its recently released V.5 platform and its improved care team collaboration.


Extension Healthcare
Whitney St. Pierre, Director of Marketing, 773-368-0911