WILMINGTON, N.C.--(BUSINESS WIRE)--nCino, Inc., the leader in secure, cloud-based operating solutions to the financial services industry, announced today that $7.4 billion United Community Bank has selected its Bank Operating System to generate new efficiencies across SBA lending functions in order to quickly, cost effectively grow this arm of business.
Annemarie Murphy, SBA Chief Operations Officer for United Community Bank, said, “In such high-growth mode, our team needed to somehow simplify and expedite the SBA process. The automation we get from nCino is impact enough, but the bigger picture is having all parties work a loan from inception to finish in one place, and then being able to extract rich data – at any point in time – to help understand our borrowers and overall portfolio health. The Bank Operating System will empower our team to drive revenue, growth and service with historic and forward-looking views indicative of actual customer potential.”
United Community Bank operates more than 100 locations throughout the Southeast and has grown its SBA lending department from two to more than 30 employees in four months, with plans to expand it out further through end of year. The bank wants to steadily increase SBA loan activity while improving its ROA, ROE and efficiency ratio. By implementing nCino’s Bank Operating System, United Community Bank gains CRM and back end reporting capabilities as well as automates all document workflow from origination to funding – all in a single platform. Cloud-based and consolidating usually disparate systems, the Bank Operating System gives United Community Bank the framework to better identify quality leads and convert those leads faster without sacrificing loan quality.
“The SBA is making way for big changes to automate document uploads and form generation and to accept eSignatures,” said Pierre Naudé, CEO, nCino. “We are trying to extend even more simplicity, speed and integrity to financial institutions’ SBA lending. nCino customers benefit from the agility of a cloud-based system to keep pace with market changes, and with a faster less costly way to implement new applications.”
About United Community Bank
United Community Banks, Inc. (NASDAQ: UCBI) is a registered bank holding company based in Blairsville, Ga., with $7.4 billion in assets. The company's banking subsidiary, United Community Bank, is one of the Southeast region's largest full-service banks, operating 103 offices in Georgia, North Carolina, South Carolina and Tennessee. The bank specializes in providing personalized community banking services to individuals, small businesses and corporations. Services include a full range of consumer and commercial banking products, including mortgage, advisory and treasury management. United Community Bank is consistently recognized for its outstanding customer service by respected national research firms. Additional information about the company and the bank's full line of products and services can be found at ucbi.com.
Wilmington, N.C.-based nCino, Inc. is the leader in cloud-based bank operating solutions to the financial services industry. Through its flagship Bank Operating System solution, nCino leverages the power of the Salesforce Platform to provide small- to mid-sized financial institutions with superior transparency and clarity into their existing loan production pipelines, portfolios and operating efficiencies across all business lines, resulting in increased profitability, productivity gains and regulatory compliance.
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