NEW YORK--(BUSINESS WIRE)--Time Warner Cable Business Class (TWCBC) today announced a new customer loyalty program, PerkZone™, which empowers customers with tools and resources to better run their businesses. The PerkZone program provides a two-part platform with discounts from leading companies and an informational forum tailored for small business owners.
The Discounts & Deals platform provides discounts and special offers from leading companies such as OfficeMax, Lenovo, and ZipCar. Customers are provided a one-stop shop to see special offers ranging from discounts to free trials. They can also check out reviews from other users, and suggest an offer they would like to see. Customers can access these offers and make purchases directly from the participating companies using the PerkZone platform.
“We know that competing with enterprise corporations is a top pain point for small business owners, both in terms of resources and purchasing power. Owners look to one another to solve their day-to-day challenges, so giving them the opportunity to tap into a larger network of peers in similar situations can help them find proven solutions instead of reinventing the wheel,” said Claire Tassin, of the Corporate Executive Board Small Business Leadership Council. “Further, extending discounts usually only available to larger organizations gives small business customers a competitive edge.”
The Ideas & Community platform gives customers a forum to review news and trends, share ideas and read success stories from other companies. This platform is designed to provide customers with real time content to help them foster and grow their business through cross-collaboration.
“PerkZone extends the benefits of being a business class customer beyond our telecommunications solutions,” said Stephanie Anderson, Senior Vice President and Chief Marketing Officer for Time Warner Cable Business Services. “Customers have expressed a desire to connect with each other to solve business problems. PerkZone provides information on how technology can help their businesses, lets customers connect with each other to solve problems, and gives them access to great deals from other leading companies. It’s another way to demonstrate our commitment to helping our customers succeed.”
For more information about Time Warner Cable Business Services and its new PerkZone customer loyalty program, please visit business.twc.com/perkzone.
About Time Warner Cable Business Services
Time Warner Cable Business Services, a division of Time Warner Cable, offers a full complement of business communications tools to small, medium and enterprise-sized companies under its Time Warner Cable Business Class brand. Its Internet, voice, television, network and cloud services are enhanced by award-winning customer service and local support teams. Through its NaviSite subsidiary, Time Warner Cable Business Services also offers scalable managed services, including application services, enterprise hosting, and managed cloud services primarily in the U.S. and U.K. Time Warner Cable Business Services, founded in 1998, serves approximately 625,000 business customers throughout Time Warner Cable's service areas. For more information, visit http://business.twc.com.