ALBERTA, Canada--(BUSINESS WIRE)--Cognera Corporation, a leader in complex billing and customer care solutions for the energy retail and utilities industries, announced today that the City of Lethbridge has extended and expanded their contract with Cognera to provide billing and online services to the municipality. Cognera currently provides utility billing services for the city’s electricity, water, wastewater, fire protection, solid waste and recycling services, among other critical municipal services. Expanded services include further automation of municipal billing processes, including the creation of a new reporting portal which will provide high-level analytics to executives and can integrate with the City’s internal financial systems.
“Cognera has enjoyed a successful partnership with the City of Lethbridge and is eager to expand the services we provide,” said Rod Neumann, President and CEO of Cognera Corporation. “We are excited to continue our work with the City. Together we are continuously seeking ways to streamline and further automate municipal billing services while supporting efforts to provide easy to access utility and billing information to residents on-line.”
“The City of Lethbridge is pleased to announce a renewed long-term partnership with Cognera,” said Doug Kaun, Utility Services Manager, City of Lethbridge. “We look forward to continue working with Cognera to provide seamless billing to City of Lethbridge customers and enhancing our customer’s on-line service experience.”
Visit www.new.cognera.com for more information about Cognera’s complex billing solutions.
About Cognera Corporation
Cognera offers proven, cost-effective billing and customer care solutions enabling Competitive Energy Retailers and Utilities to meet increasing customer demands and industry requirements. The company’s next generation billing and business intelligence solutions manage complex rates and data, improves customer relationships and helps organizations manage Smart Grid requirements quickly and easily, without the large upfront financial investment and associated risk. Cognera’s deep rooted experience in the energy and utilities industry makes them the natural choice when upgrading legacy systems to meet evolving business, regulatory and technology requirements. For more information, visit www.new.cognera.com.
About The City of Lethbridge
Just a few hours south of Calgary AB, Lethbridge is located on the banks of the Oldman River, close to the Rocky Mountains and surrounded by wetlands, parks and the coulees and hoodoos of the Canadian Badlands. Lethbridge is Alberta’s fourth largest by population, with nearly 88,000 residents. Residents of the City have access to a variety of municipal services offered through the City’s website. From gathering general information about the community, renewing business licenses, or making payments on-line, the City’s website provides a great deal of information. Residents can also access a secure on-line portal to view all utility and other city account information, 24 hours a day, 7 days a week. For more information, visit www.lethbridge.ca.