Carrier IQ Powers Android Platform with Mobile Service Intelligence

Expanding the Market for Mobile Operators, Handset Makers, Application Developers and Market Researchers– Enabling Valuable Insights to Mobile Users Experience on the Android Platform

MOUNTAIN VIEW, Calif.--()--Carrier IQ, the leading provider of Mobile Service Intelligence solutions, today announced their products are now commercially shipping on the latest Android based mobile devices. Carrier IQ on the Android platform provides unparalleled insight into the user experience with the device, with the network, and with applications. This insight enables handset makers, mobile operators, application developers and market research organizations to obtain a complete user-view of the mobile experience of their customers.

Delivering performance data on device, network and application analytics, Carrier IQ’s platform enables the delivery of Android based products and services with high confidence, streamlining development and launch processes, and identifies areas where product and service reliability can be further improved. On-device measurement of the mobile user experience is the key to better understanding user behavior and ultimately optimizing product offerings to match market demands.

“With its dynamic support for customization and application development, the Android platform has dramatically established itself as the fastest growing OS in the global marketplace with a market-leading array of new top-end devices,” stated Andy Castonguay, Director of Mobile Devices at Yankee Group. “With Android device manufacturers expanding their portfolios to include lower cost mobile handsets and tablets in 2011, Android will become a juggernaut to rival Symbian, BlackberryOS and Apple iOS.”

With high demand for Android devices, and demand for better product designs and improved network capabilities, Carrier IQ can provide direct insight to end customer’s experience to facilitate some of these focus areas. Carrier IQs technology measures, aggregates and analyzes the context of user experience across millions of devices that include the device state, application performance, and network conditions to derive key design decisions. With support for all major Android devices, Carrier IQ is further expanding their reach in the growing smartphone market, enabling both mobile device manufacturers and mobile operators to proactively address the challenges with complex devices, and increase overall customer satisfaction.

“We are excited about our new partnerships with many of the major players in the Android ecosystem, and enabling their products and services to take advantage of Carrier IQ’s innovative solution to significantly improve mobile user experience for Android devices, applications and the networks the run on to surpass end users’ expectations,” said Mark Quinlivan, CEO of Carrier IQ.

About Carrier IQ

Carrier IQ enables mobile operators, device manufacturers, application developers and market researchers to improve their offerings based on direct insight into the customer experience. Deployed on over 90M devices from 12 leading vendors worldwide, Carrier IQ is the leading provider of Mobile Service Intelligence solutions that use mobile devices to provide detailed metrics in a highly secure environment. Founded in 2005 and headquartered in Mountain View, California, Carrier IQ is a privately held, venture-backed company with offices in the U.S., UK and Malaysia. For more information, please visit www.carrieriq.com.

Carrier IQ, the Carrier IQ logo, and Mobile Service Intelligence Platform (MSIP) are trademarks of Carrier IQ, Inc.

Contacts

Carrier IQ
Mira Genser Woods, 617-513-7020
mwoods@carrieriq.com

Release Summary

Carrier IQ, provider of Mobile Service Intelligence solutions, is commercially shipping on the latest Android mobile devices. The solution provides valuable insights to mobile user experience.

Contacts

Carrier IQ
Mira Genser Woods, 617-513-7020
mwoods@carrieriq.com