LONDON--(BUSINESS WIRE)--Technavio has been monitoring the BPO business analytics market and it is poised to grow by $ 17.12 bn during 2020-2024, progressing at a CAGR of about 16% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment.
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Frequently Asked Questions:
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What are the major trends in the market?
Advent of cloud-based BPO services is a major trend driving the growth of the market. -
At what rate is the market projected to grow?
The year-over-year growth for 2020 is estimated at 13.53% and the incremental growth of the market is anticipated to be $ 17.12 bn. -
Who are the top players in the market?
Accenture Plc, Capgemini Services SAS , Cognizant Technology Solutions Corp. , Dell Technologies Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., Infosys Ltd., International Business Machines Corp., Tata Consultancy Services Ltd., and Wipro Ltd., and Novamont Spa, are some of the major market participants. -
What is the key market driver?
The rising cost pressure to maintain in-house IT systems is one of the major factors driving the market -
How big is the North America market?
The North America region will contribute 38% of the market share.
The market is fragmented, and the degree of fragmentation will accelerate during the forecast period. Accenture Plc, Capgemini Services SAS, Cognizant Technology Solutions Corp., Dell Technologies Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., Infosys Ltd., International Business Machines Corp., Tata Consultancy Services Ltd., and Wipro Ltd. are some of the major market participants. The rising cost pressure to maintain in-house IT systems will offer immense growth opportunities. To make most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.
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BPO business analytics market 2020-2024: Segmentation
BPO business analytics market is segmented as below:
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End-user
- BFSI
- Retail
- Healthcare
- Manufacturing
- Others
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Geography
- North America
- APAC
- Europe
- MEA
- South America
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BPO business analytics market 2020-2024: Scope
Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources. The BPO business analytics market report covers the following areas:
- BPO business analytics market Size
- BPO business analytics market Trends
- BPO business analytics market Industry Analysis
This study identifies the advent of cloud-based BPO services as one of the prime reasons driving the BPO business analytics market growth during the next few years.
Technavio suggests three forecast scenarios (optimistic, probable, and pessimistic) considering the impact of COVID-19. Technavio’s in-depth research has direct and indirect COVID-19 impacted market research reports.
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BPO business analytics market 2020-2024: Key Highlights
- CAGR of the market during the forecast period 2020-2024
- Detailed information on factors that will assist BPO business analytics market growth during the next five years
- Estimation of the BPO business analytics market size and its contribution to the parent market
- Predictions on upcoming trends and changes in consumer behavior
- The growth of the BPO business analytics market
- Analysis of the market’s competitive landscape and detailed information on vendors
- Comprehensive details of factors that will challenge the growth of BPO business analytics market vendors
Table of Contents:
Executive Summary
Market Landscape
- Market ecosystem
- Value chain analysis
Market Sizing
- Market definition
- Market segment analysis
- Market size 2019
- Short-term impact
- Long-term impact
- Recovery phase
- Market outlook: Forecast for 2019 - 2024
Five Forces Analysis
- Five forces summary
- Bargaining power of buyers
- Bargaining power of suppliers
- Threat of new entrants
- Threat of substitutes
- Threat of rivalry
- Market condition
Market Segmentation by End-user
- Market segments
- Comparison by End-user
- BFSI - Market size and forecast 2019-2024
- Retail - Market size and forecast 2019-2024
- Healthcare - Market size and forecast 2019-2024
- Manufacturing - Market size and forecast 2019-2024
- Others - Market size and forecast 2019-2024
- Market opportunity by End-user
Customer landscape
- Customer landscape
Geographic Landscape
- Geographic segmentation
- Geographic comparison
- North America - Market size and forecast 2019-2024
- APAC - Market size and forecast 2019-2024
- Europe - Market size and forecast 2019-2024
- MEA - Market size and forecast 2019-2024
- South America - Market size and forecast 2019-2024
- Key leading countries
- Market opportunity by geography
- Market drivers – Demand led growth
- Market challenges
- Market trends
Vendor Landscape
- Vendor landscape
- Landscape disruption
Vendor Analysis
- Vendors covered
- Market positioning of vendors
- Accenture Plc
- Capgemini Services SAS
- Cognizant Technology Solutions Corp.
- Dell Technologies Inc.
- Fujitsu Ltd.
- Hewlett Packard Enterprise Co.
- Infosys Ltd.
- International Business Machines Corp.
- Tata Consultancy Services Ltd.
- Wipro Ltd.
Appendix
- Scope of the report
- Currency conversion rates for US$
- Research methodology
-
List of abbreviations
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