LONDON--(BUSINESS WIRE)--Infiniti Research’s team of industry experts and analysts are constantly monitoring the business impact of the COVID-19 crisis across sectors to help organizations prioritize response, mitigate risk, and continuously monitor the economic adversities on their business. To help companies across sectors to make headway against the adversities of the coronavirus outbreak on business operations, Infiniti presents immediate, impactful, and in-depth insights and action plans to navigate the crisis.
Consumer engagement in the healthcare industry continues to grow with the advancements in technology. From identifying and accessing new channels of care to monitoring and sharing healthcare data, consumers are now actively engaged with their healthcare and treatment decisions. Healthcare industry experts believe that consumer engagement in healthcare could be instrumental in achieving better patient outcomes and reducing costs. Patients who are well-informed and well involved in their treatment process are more likely to have better health outcomes and also incur lower costs comparatively.
“There are typically three key touchpoints in the consumer engagement with healthcare providers wherein their active interaction peaks: while the consumer searches for care, when they gain access new channels of healthcare such as digital tools and at-home testing, and while sharing personal health information with the providers,” says an industry expert at Infiniti Research.
Consumer engagement in healthcare can hold profound potential benefits for healthcare. Want more insights on strategies to capitalize on them better? Request a free proposal from our industry experts.
As key stakeholders in the healthcare industry are working towards improving patient care and reducing the cost of care, experts at Infiniti Research identify three key touchpoints of consumer engagement in the patient journey to focus on to achieve this:
- Searching for healthcare and providers
- Using new healthcare channels
- Tracking and sharing personal healthcare data
- For comprehensive insights, read the complete article
You may also like to read some of our recent success stories in the healthcare industry:
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Want more insights on how our healthcare market intelligence solutions can help stakeholders in the US healthcare industry to better organize patient treatment plans, allocate medical resources, and be better equipped to fight COVID-19? Request a free proposal.
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