Incenter Diligence Solutions Expands Services for MSR Buyers and Sellers

Firm’s Customized Due Diligence and Document Management Services Enable Trading Participants to Reduce Risks and Act with Agility

CHARLOTTE, N.C.--()--Incenter Diligence Solutions, a provider of due diligence and document management services for the mortgage industry, announces expanded offerings for the mortgage servicing rights (MSR) trading market.

These offerings complement the trading services provided by Incenter Mortgage Advisors—another member of the Incenter LLC family of companies focused on improving mortgage operations.

“In an active trading market, participants must be able to quickly identify and manage their short-term and long-term risks so that they can transfer assets with agility and seize new revenue opportunities,” said Pamela Hamrick, President of Incenter Diligence Solutions, formerly known as Edgemac. “Incenter Diligence is streamlining obstacle-ridden diligence processes without making them cookie-cutter. We are customizing each engagement to address the unique goals, strategies and best-execution practices of every client.”

“In today’s high-volume trading environment, buyers and sellers need a diligence firm that can customize reporting in a timely manner. Sellers also benefit from a system for maintaining data consistency to ensure that they have all the elements regulators require—for CCAR purposes, for example. Our clients consider Incenter Diligence an invaluable partner in both these areas,” said Tom Piercy, Managing Director, Incenter Mortgage Advisors.

For each buyer or seller, Incenter Diligence’s highly experienced due diligence team creates a tailored review scope based on seasoning, geography, performance and other key portfolio attributes. The firm also individualizes reporting and document delivery services. This approach encompasses all of Incenter Diligence’s MSR-related services, such as acquisition reviews, data to document validation, compliance reviews, document inventory, trailing document reconciliation, servicing boarding audits, and pay history reviews.

When loan servicing institutions are selling the servicing rights to thousands of loans at once, they need to flag any potential issues that could affect the long-term collectability of these assets. Incenter Diligence’s document management solutions for scanning and automated data extraction utilize advanced technology to rapidly ingest all loan files, scrape critical data from the documents, and identify discrepancies and omissions across them.

Moreover, Incenter Diligence is improving sellers’ visibility into their assets by transforming “information blobs” containing hundreds of pages of variously formatted loan documents into one clearly indexed, easy-to-search resource in a single format.

Ms. Hamrick, who joined Incenter Diligence last fall, has spearheaded these enhanced services, drawing on her 35 years of mortgage industry experience. In prior roles, she has led all aspects of highly successful mortgage fulfillment operations platforms.

For more information, see or contact Ms. Hamrick at

About Incenter Diligence Solutions

Incenter Diligence Solutions provides due diligence and document management services for the mortgage industry—enabling originators and investors to streamline operations, reduce risks, and capitalize on growth opportunities with speed and agility. The firm, which also specializes in supporting the MSR trading ecosystem, tailors its review scope and document delivery services to clients’ unique requirements. For more information on Incenter Diligence, a Rating Agency approved, third-party review firm, see


Contact Dawn Ringel, Incenter Marketing or 617-285-0652

Release Summary

Incenter Diligence Solutions announces expanded offerings for the mortgage servicing rights (MSR) trading market.


Contact Dawn Ringel, Incenter Marketing or 617-285-0652