DUBLIN--(BUSINESS WIRE)--The "Advanced Certificate for the Executive Assistant (ACEA?) - AMER September" training has been added to ResearchAndMarkets.com's offering.
The role of the Executive Assistant is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially. ACEA equips current and aspiring Executive Assistants with the skills and knowledge they need to excel.
To become a true 'business partner' to an Executive, it is imperative that Executive Assistants have a deep understanding of the business and their Executives' role & responsibilities. Organisations are looking for Assistants that possess 'Executive Level' business acumen and skills now more than ever.
Traditionally delivered in a classroom format, the hosts have responded to demand and developed a modular online program, which will cover the same subject matter but delivered virtually. This course is very interactive, and the 'shared experience' is also very important, the hosts have worked hard to ensure that this is maintained.
Uniquely delivered from an "Executive Led" perspective, the ACEA course focuses on elevating the role of the Executive Assistant by delivering a fundamental understanding of business and organisations, as well as practical skills, including:
- Strategic thinking
- Corporate visions & missions
- Understanding the linkages between strategy, projects & operations
- Project management skills
- Stakeholder management
- Risk management
- Quality management
- Ethics & corporate social responsibility
- Communication skills
- Emotional intelligence / resilience
- Service orientation
- Time management
- Leadership skills
- Presentation skills
- Financial awareness
- Change management
- Critical thinking and problem solving
- Negotiation skills and conflict management
- and much more
Benefits of Attending
- Gain a broader understanding of business, increase business acumen & bring new ideas/skills to your organisation
- Give your Executive greater confidence to delegate more important and critical tasks to you
- Be able to manage projects more efficiently and assist your Executive in their role as Project Sponsor,
- Develop skills to increase your productivity through enhanced Time Management and Delegation Skills
- Gain respect from senior executives and the Board
- Join & share experiences with EAs from other sectors and nationalities
- Stand out with a globally recognised accredited certification
- Enhance the recognition of the role & its responsibilities
- Show everyone what you are capable of
- Rejuvenate your passion for your career and take the next step up the career ladder
- Learn from world-renowned Executive trainers & accomplished business leaders.
Key Topics Covered:
Introduction
- Personal introductions
- Course background
The Modern-Day Executive Assistant
- The journey
- Future skills
- Characteristics and qualities
Understanding Ourselves and Others
- Emotional intelligence at work
- Know your inter-personal style and how your behaviour impacts others
- Learn how to manage others
- DISC personality assessment
- Measuring your emotional intelligence
- Resilience
- Service orientation
Presentation Skills
- Overcoming fear
- Planning presentations
- Presentation preparation and tips
Organisations and Strategies
- The modern organisation
- Vision, mission and core values
- Corporate strategies
- Principles of planning setting goals and objectives
Performance Measurement
- Understand why organisations measure
- The balanced scorecard
- Measuring an Executive Assistant's performance
Personal and Corporate Ethics
- Corporate social responsibility
- Personal ethics
- Corporate ethics
- Dealing with ethical dilemmas
Motivating Performance
- What motivates you?
- The 5 key motivation theories
- Maslow vs Herzberg
Project Management
- What is a project?
- Why projects go wrong
- The golden rules of project management
- Project management methodologies
- Work breakdown structures (WBS)
- Project estimating
- Project scheduling tools
- Controlling the project
- Status reporting
Risk Management
- What is risk management?
- Why organisations manage risk
- Barriers to effective risk management
- Risk quantification and measurement
- Risk response options
Stakeholder Management
- What is stakeholder management?
- Stakeholder mapping
- Managing different stakeholders
Quality Management
- Defining quality
- The cost of quality
- Quality planning
Time Management
- Definition of time management
- Multi-tasking
- The time management process
- Delegation
- Running effective meetings
Leadership Skills
- Understanding leadership vs management
- Building trust
- Developing influencing skills
- Assess your leadership competencies and learn how you can develop your strengths
Communication Skills
- Develop your ability to influence and communicate with others
- Communication strategies and techniques
- Listening skills
- Verbal and non-verbal communication
- Barriers to communication
Financial Awareness
- Financial accounting vs management accounting
- Understanding the 3 key financial statements
- What is EBITDA?
- Principles of budgeting
Critical Thinking & Problem Solving
- What is critical thinking?
- Problem solving techniques
- Assessing potential solutions
Change Management
- What is change?
- Change drivers
- Responses to change
- Overcoming resistance to change
Conflict and Negotiation Skills
- Conflict triggers
- Managing conflict
- Negotiation tactics and negotiating styles
ACEA Examination *
*Only those who successfully complete the examination and participate effectively in the course case studies will receive the Advanced Certificate for the Executive Assistant ACEA.
For more information about this training visit https://www.researchandmarkets.com/r/cg9nxz
