Global Cloud Telephony Service Market (2019 to 2025) - by Network Type, Deployment Mode, Organization Size, Application, End-user Industry, Company and Region - ResearchAndMarkets.com

DUBLIN--()--The "Global Cloud Telephony Service Market by Network Type (Public Switched Telephone Networks (PSTNs) v/s Voice over Internet Protocol (VoIP)), by Deployment Mode, by Organization Size, by Application, by End User Industry, by Company, by Region, Forecast & Opportunities, 2025" report has been added to ResearchAndMarkets.com's offering.

The Global Cloud Telephony Service Market is expected to grow at a formidable rate of around 10% during the forecast period.

The Global Cloud Telephony Service Market is driven by the shift in telecommunication companies to IP networks. Additionally, benefits such as cost effectiveness, call reports & call tracking options, user friendly interface, availability of virtual number service, among others associated with cloud telephony services are further expected to propel the market through 2025. Furthermore, ongoing technological advancements and new product launches by the major players operating in the market is expected to create lucrative opportunities for the market growth over the next few years.

However, data security and privacy concerns can hamper the market growth during the forecast period. Also, the sudden outbreak of pandemic COVID-19 has made the world work under remote conditions and restrictions. This has increased the susceptibility of organizations and their important data to cyber threats, malwares, ransomwares and data breaches & theft thereby negatively impacting the market growth through 2025.

The Global Cloud Telephony Service Market is segmented based on network type, deployment mode, organization size, application, end-user industry, company and region. Based on deployment mode, the market can be bifurcated into on-premise and cloud. The cloud segment is expected to dominate the market during the forecast period on account of the benefits associated with cloud such as affordability, scalability, flexibility, 24/7 availability, large storage space, auto-update feature, among others.

Regionally, the Global Cloud Telephony Service Market has been segmented into various regions including Asia-Pacific, North America, South America, Europe, and Middle East & Africa. Among these regions, North America is expected to dominate the overall cloud telephony service market owing to the well-established IT infrastructure in the region. Additionally, the presence of major players operating in the market further drives the growth of the market in the region.

Objective of the Study:

  • To analyze and estimate the market size of the Global Cloud Telephony Service Market from 2015 to 2018.
  • To estimate and forecast the market size of the Global Cloud Telephony Service Market from 2019 to 2025 and growth rate until 2025.
  • To classify and forecast the Global Cloud Telephony Service Market based on network type, deployment mode, organization size, application, end-user industry, company and regional distribution.
  • To identify dominant region or segment in the Global Cloud Telephony Service Market.
  • To identify drivers and challenges for the Global Cloud Telephony Service Market.
  • To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in the Global Cloud Telephony Service Market.
  • To identify and analyze the profile of leading players operating in the Global Cloud Telephony Service Market.
  • To identify key sustainable strategies adopted by market players in the Global Cloud Telephony Service Market.

Key Topics Covered:

1. Product Overview

2. Research Methodology

3. Impact of COVID-19 on Global Cloud Telephony Service Market

4. Executive Summary

5. Voice of Customer

6. Global Cloud Telephony Service Market Outlook

6.1. Market Size & Forecast

6.1.1. By Value

6.2. Market Share & Forecast

6.2.1. By Network Type (Public Switched Telephone Networks (PSTNs) v/s Voice over Internet Protocol (VoIP))

6.2.2. By Deployment Mode (Hosted v/s Cloud)

6.2.3. By Organization Size (Large Enterprises v/s SMEs)

6.2.4. By Application (Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM), Others)

6.2.5. By End User Industry (BFSI, IT & Telecom, Defence, Education, Media & Entertainment, Retail, Healthcare, Others)

6.2.6. By Company (2019)

6.2.7. By Region

6.3. Product Market Map

7. Asia-Pacific Cloud Telephony Service Market Outlook

7.1. Market Size & Forecast

7.2. Market Share & Forecast

7.3. Asia-Pacific: Country Analysis

8. Europe Cloud Telephony Service Market Outlook

9. North America Cloud Telephony Service Market Outlook

10. South America Cloud Telephony Service Market Outlook

11. Middle East and Africa Cloud Telephony Service Market Outlook

12. Market Dynamics

12.1. Drivers

12.2. Challenges

13. Market Trends & Developments

14. Competitive Landscape

14.1. Nextiva

14.2. Vox Telecom Limited

14.3. AVOXI, Inc.

14.4. 8x8, Inc.

14.5. BroadSoft, Inc.

14.6. DIALPAD

14.7. Cisco Systems, Inc.

14.8. Go 2 Market India Pvt. Ltd.

14.9. Exotel Techcom Pvt. Ltd.

14.10. LeadNXT

14.11. Knowlarity Communications Pvt. Ltd

15. Strategic Recommendations

16. About the Author & Disclaimer

For more information about this report visit https://www.researchandmarkets.com/r/b9liwy

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Contacts

ResearchAndMarkets.com
Laura Wood, Senior Press Manager
press@researchandmarkets.com

For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900