LONDON--(BUSINESS WIRE)--Quantzig’s recent study on order fulfillment optimization illustrates how they helped a leading electronics retailer achieve a 51% reduction in the shipping cost for priority orders.
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Factors that prompted the electronics retailer to re-prioritizing order fulfillment
The growing popularity of subscription boxes: A consumer engagement model that offers different subscription boxes at different price levels to increase loyalty is now redefining retail. To diversify the services offered, retailers are adopting subscription delivery models that include a subscription fee usually for six months or more with other added benefits like quick delivery time and exclusive offers for subscribed customers.
Rise in warehouse automation: To structure a robust delivery system and optimize the order fulfillment process, suppliers are implementing advanced technologies for warehouse automation. By using technologies such as RF scanners and heads up display (HUD) devices, retailers are enhancing productivity and reducing the chances of manual errors.
The emergence of multi-channel retailing methodologies: Service and product delivery today are not restricted to a single channel. Storefronts, e-commerce portals, and catalogs are a few avenues utilized by retailers to maximize reach.
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How did Quantzig help the electronics retailer address their pain points?
Quantzig’s supply chain analytics experts developed an effective solution based on the classification of influencers from the analytics data collected from various supply chain processes. Some of the solutions offered include-
- Delivered better customer experience through faster fulfillment of online orders
- Reduced the delivery time of priority orders by 80% (5 days to 1 day) through fulfillment from the stores
- Provided an effective solution to reduce the delivery time and deliver a better experience for loyal, high-value, and new customers
- Identified the factors influencing customer ratings in each segment and approximated a cost function to recognize the right store to fulfill the order
- Offered recommendations on high-valued customers whose requested products are available at the nearest store and provide store-to-door delivery services
Over the past 15 years, Quantzig has helped Fortune 500 companies solve some of the toughest business problems using a unique combination of design thinking frameworks, plug-and-play innovation accelerators, and an army of agile decision scientists. Want to know more? Contact us for a free pilot.
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The complete case study on order fulfillment optimization engagement for a leading electronics retailer is now available.
Quantzig is a global analytics and advisory firm with offices in the US, UK, Canada, China, and India. For more than 15 years, we have assisted our clients across the globe with end-to-end data modeling capabilities to leverage analytics for prudent decision making. Today, our firm consists of 120+ clients, including 45 Fortune 500 companies. For more information on our engagement policies and pricing plans, visit: https://www.quantzig.com/request-for-proposal