CINCINNATI--(BUSINESS WIRE)--Best Upon Request (BEST) has earned designation as a Great Place to Work-Certified™ company for the second year in a row. BEST is a national provider of concierge services as an innovative approach to holistic, patient-focused care and a highly utilized employee benefit.
Great Place to Work is the global authority on workplace culture, employee experience and the leadership behaviors proven to deliver market-leading revenue and increased innovation.
Certification is a significant achievement. Using validated employee feedback gathered with Great Place to Work’s rigorous, data-driven “For All” methodology, Certification confirms 7 out of 10 employees have a consistently positive experience with their company. BEST exceeded this requirement, with 9 out of 10 of their team members reporting a consistently positive experience.
“We are thrilled to be Great Place to Work-Certified™ again this year,” said Natalie Lima Hall, vice president of People and Culture at BEST. “We make team member experience a priority every day. It means a lot that our team reported a consistently positive experience with their coworkers, their leaders, and their jobs. This is important to us because when our team members have a high-trust experience they are more productive, drive better business results and make a difference to our customers.
“Ninety-four percent of team members who responded to the survey stated that we are a great place to work; validation that team member satisfaction fuels customer satisfaction – which is currently at 99% enterprise-wide. At BEST, we aim to create life-enriching experiences for our team, fostering an environment where we can all thrive and find success.”
Sarah Lewis-Kulin, vice president of Best Workplace List Research at Great Place to Work, said, “We congratulate Best Upon Request on their Certification. Organizations that earn their employees’ trust create great workplace cultures that deliver outstanding business results.”
BEST and Great Place to Work share a common goal: to build a better world by helping organizations become a great place to work.
About Great Place to Work
Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Great Place to Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Emprising®, their culture management platform, empowers leaders with the surveys, real-time reporting, and insights they need to make data-driven people decisions. Their unparalleled benchmark data is used to recognize Great Place to Work-Certified™ companies and the Best Workplaces™ in the U.S. and more than 60 countries, including the 100 Best Companies to Work For® and World’s Best list published annually in Fortune. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work For All™.
About Best Upon Request
Best Upon Request partners with organizations nationwide to provide concierge services to its employees as an employer-paid benefit. By helping employees save time and decrease stress, BEST improves recruitment and retention, engagement and work-life integration. BEST also provides specialized concierge programs for working mothers and physicians. In healthcare, BEST serves patient families to improve the patient experience by attending to non-medical needs. Patient concierge programs are tailored for Emergency Departments, Mother/Baby Units, and children’s hospitals.
In business since 1989, BEST is a certified Minority and Women Business Enterprise, and Corporate Plus® Member of the National Minority Supplier Development Council.