BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and enterprise safety applications to help keep people safe and businesses running, today announced that the University Medical Center of El Paso (UMC El Paso) has deployed Everbridge’s Critical Event Management™ platform and healthcare-specific solution CareConverge.
UMC El Paso is a Level 1 Trauma Center, Comprehensive Stroke Center, and teaching hospital that supports a diverse population of roughly two million people across southeast Texas, New Mexico, and Mexico. The hospital was using hardlines and beepers for its communications and recognized the need to upgrade its infrastructure. The UMC El Paso team selected the Everbridge solution because of its secure messaging and call schedule templates that can significantly enhance staff response time and patient care.
As the only Level 1 trauma center within 300 miles, it’s important that UMC El Paso is able to respond quickly to incoming patients. Using the Everbridge platform’s call schedule templates, the communications center at the hospital is able to issue messages through multiple channels to not only communicate with key staff quickly, but also verify that the message has been seen and is acted upon by clinical staff. Everbridge’s communications templates enable customers to streamline patient care by creating UMC El Paso groups with clinical stakeholders who can simultaneously track results.
The hospital also desired the ability to reach employees and clinicians securely on mobile devices during clinical and non-clinical codes to help reduce the number of overhead pages, improve patient throughput and enhance care quality. Modern clinical staff – particularly residents – prefer text-based communications from their mobile devices to any other channel. This presents significant challenges because UMC El Paso could not detect if staff were sharing patient information through their devices – an action that could cause a significant non-compliance fine. Everbridge CareConverge, a real-time clinical collaboration platform, ensures that all communications are HIPAA-compliant.
“Speed is a vital component to successful patient outcomes in all medical centers,” said Jaime Ellertson, CEO of Everbridge. “The University Medical Center of El Paso understands the importance of emergency preparedness and is using the latest collaboration and secure communications technology to provide effective, repeatable processes to eliminate uncertainty during emergencies.”
About Everbridge
Everbridge,
Inc. (NASDAQ: EVBG) is a global software company that provides
enterprise software applications that automate and accelerate
organizations’ operational response to critical events in order to keep
people safe and businesses running. During public safety threats such as
active shooter situations, terrorist attacks or severe weather
conditions, as well as critical business events such as IT outages,
cyber-attacks or other incidents such as product recalls or supply-chain
interruptions, over 4,200 global customers rely on the company’s
Critical Event Management Platform to quickly and reliably aggregate and
assess threat data, locate people at risk and responders able to assist,
automate the execution of pre-defined communications processes through
the secure delivery to over 100 different communication devices, and
track progress on executing response plans. The company’s platform sent
over 2 billion messages in 2017, and offers the ability to reach 500
million people in more than 200 countries and territories including the
entire mobile populations on a country-wide scale in Sweden, the
Netherlands, the Bahamas, Singapore, Greece, Cambodia, and a number of
the largest states in India. The company’s critical communications and
enterprise safety applications include Mass Notification, Incident
Management, Safety Connection™, IT Alerting, Visual Command Center®,
Crisis Commander®, Community Engagement™ and Secure Messaging.
Everbridge serves nine of the 10 largest U.S. cities, eight of the 10
largest U.S.-based investment banks, all 25 of the 25 busiest North
American airports, six of the 10 largest global consulting firms, six of
the 10 largest global automakers, all four of the largest global
accounting firms, four of the 10 largest U.S.-based health care
providers and four of the 10 largest U.S.-based health insurers.
Everbridge is based in Boston and Los Angeles with additional offices in
Lansing, San Francisco, Beijing, Bangalore, Kolkata, London, Oslo,
Stockholm and Tilburg. For more information, visit www.everbridge.com,
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Cautionary Language Concerning Forward-Looking Statements
This
press release contains “forward-looking statements” within the meaning
of the “safe harbor” provisions of the Private Securities Litigation
Reform Act of 1995, including but not limited to, statements regarding
the anticipated opportunity and trends for growth in our critical
communications and enterprise safety applications and our overall
business, our market opportunity, our expectations regarding sales of
our products, and our goal to maintain market leadership and extend the
markets in which we compete for customers. These forward-looking
statements are made as of the date of this press release and were based
on current expectations, estimates, forecasts and projections as well as
the beliefs and assumptions of management. Words such as “expect,”
“anticipate,” “should,” “believe,” “target,” “project,” “goals,”
“estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,”
variations of these terms or the negative of these terms and similar
expressions are intended to identify these forward-looking statements.
Forward-looking statements are subject to a number of risks and
uncertainties, many of which involve factors or circumstances that are
beyond our control. Our actual results could differ materially from
those stated or implied in forward-looking statements due to a number of
factors, including but not limited to: the ability of our products and
services to perform as intended and meet our customers’ expectations;
our ability to attract new customers and retain and increase sales to
existing customers; our ability to increase sales of our Mass
Notification application and/or ability to increase sales of our other
applications; developments in the market for targeted and contextually
relevant critical communications or the associated regulatory
environment; our estimates of market opportunity and forecasts of market
growth may prove to be inaccurate; we have not been profitable on a
consistent basis historically and may not achieve or maintain
profitability in the future; the lengthy and unpredictable sales cycles
for new customers; nature of our business exposes us to inherent
liability risks; our ability to attract, integrate and retain qualified
personnel; our ability to successfully integrate businesses and assets
that we may acquire; our ability to maintain successful relationships
with our channel partners and technology partners; our ability to manage
our growth effectively; our ability to respond to competitive pressures;
potential liability related to privacy and security of personally
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discussed in filings with the U.S. Securities and Exchange Commission
(“SEC”), including but not limited to our Annual Report on Form 10-K for
the year ended December 31, 2017 filed with the SEC on March 12, 2018.
The forward-looking statements included in this press release represent
our views as of the date of this press release. We undertake no
intention or obligation to update or revise any forward-looking
statements, whether as a result of new information, future events or
otherwise. These forward-looking statements should not be relied upon as
representing our views as of any date subsequent to the date of this
press release.
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