MONTREAL & BERLIN--(BUSINESS WIRE)--Mobizcorp today announced that DAVIDsTEA Inc. has elevated its business with Salesforce Commerce Cloud, the fastest path to unified commerce. For enabling the strong growth of the DAVIDsTEA brand, Mobizcorp was put in charge of designing and implementing Salesforce Commerce Cloud with omnichannel processes to engage with customers online and in-store.
DAVIDsTEA was limited by their legacy system and needed a platform to support substantial growth while providing a foundation to empower the evolving omnichannel experience. They selected Commerce Cloud to build personalized l retail experiences for shoppers across web, mobile, social and in-store. DAVIDsTEA can now leverage the stability of the platform for its peak sales periods, engage with existing and new customers, and increase traffic and website conversion. Omnichannel gift cards and personalized promotions will now connect the over 200 stores across Canada and the U.S. while sharing the DAVIDsTEA experience with the whole world.
“Mobizcorp was invaluable in the success of our new online shop. We were comfortable at all times thanks to their extensive technological expertise, agile approach and project framework.”
Dominique Choquette, VP Information Technology at DAVIDsTEA Inc.
“Creating personalized, omnichannel experiences is now more important than ever for brands,”said Mike Wolff, SVP, ISV Sales, Salesforce. “Companies like DAVIDsTEA that leverage cutting-edge technologies, such as Mobizcorp, have the opportunity to innovate with Salesforce Commerce Cloud and transform their businesses.”
About Salesforce Commerce Cloud
The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store. From shopping to fulfillment to customer service, the Commerce Cloud delivers 1-to-1 shopping experiences that consistently delight customers, driving increased engagement, loyalty and conversion. With embedded predictive intelligence and a robust partner ecosystem, the Commerce Cloud helps retailers deliver superior customer experiences for retailers, from planning to launch and beyond.
Mobizcorp is a leading digital commerce consulting and service company. Mobizcorp has been successfully planning and implementing eCommerce strategies for world-renowned international retail brands since 2003. The strong reputation of Mobizcorp is particularly based on specialization in eCommerce as well as the experience proven in a diversity of successfully delivered high-quality projects. For Mobizcorp, the consistent growth and excellent eCommerce performance of its customers have always been the major priorities. Brands that trust Mobizcorp include Tamaris, DAVIDsTEA, DEPOT, Tory Burch, Brooks Brothers, Columbia Sportswear, Jack Wolfskin, Thomas Sabo, TAKKO, Engelhorn, Reitmans, Marc O’Polo, and many more.
DAVIDsTEA is a retailer of specialty tea, offering a differentiated selection of proprietary loose-leaf teas, pre-packaged teas, tea sachets and tea-related gifts, accessories and food and beverages, primarily through 240 company-operated DAVIDsTEA stores throughout Canada and the United States as of February 3, 2018, and its website, www.davidstea.com. The Company is headquartered in Montréal, Canada.
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