HARTFORD, Conn.--(BUSINESS WIRE)--The Travelers Companies, Inc. (NYSE: TRV) today announced that Bruce Gifford has been appointed to the newly created role of Enterprise Chief Data and Analytics Officer. This will further strengthen the company’s industry-leading data and analytics capabilities and advance its innovation agenda. Gifford previously served as Senior Vice President and Chief Actuary for the company’s Bond & Specialty Insurance segment while also leading the Enterprise Business Intelligence & Analytics function.
In his new role, Gifford will be responsible for accelerating the transformation of data into insights through the use of existing and emerging technologies, including artificial intelligence tools and techniques. He will report to Michael Klein, Executive Vice President and President, Personal Insurance, and Head of Enterprise Business Intelligence & Analytics, and to Madelyn Lankton, Executive Vice President and Chief Information Officer, Enterprise Operations and eBusiness.
“Data and analytics have long been core components of our business and key competitive advantages for us,” said Klein. “From the development and delivery of our products and services to the ways we interact with our customers and distribution partners, data influences the decisions we make and drives innovation throughout the organization. Bruce’s deep knowledge of our company and our industry, together with his background as an actuary, makes him uniquely qualified to take our leading data and analytics capabilities to the next level.”
“Bruce is a proven leader and has played a significant part in growing our existing analytics practice,” said Lankton. “Our technology, operations and business strategies rely on actionable insights from data, and Bruce will be essential in seamlessly integrating those insights across the organization.”
Creating this position and appointing Gifford to oversee the practice will bring a heightened focus to the company’s innovation priorities, which include: extending the company’s lead in risk expertise; enhancing the experience for its customers, agents and brokers; and improving productivity and efficiency.
Gifford has more than 30 years of experience in the insurance industry. He joined Travelers in 2009, serving as Vice President and Chief Actuary for Select Accounts until 2012. He is the Chair of the company’s Analytics Management Committee and is a member of the company’s Operating Committee. Gifford is a Fellow of the Casualty Actuarial Society and a member of the American Academy of Actuaries.
The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and generated revenues of approximately $29 billion in 2017. For more information, visit www.travelers.com.