LONDON--(BUSINESS WIRE)--Citi Private Bank (CPB) was named Best Private Bank for Customer Services and Best Global Brand in Private Banking, at the PWM/The Banker Global Private Banking Awards, held in London on 26th October. As well as receiving the top honours, the judges announced CPB was highly commended for Best Private Bank for UHNW clients.
Commenting on the award wins, the judges noted: “Citi has been one of the leading banks in utilising customer feedback, mainly through its ‘voice of the client’ survey, but also through its high-speed digitisation project, where complaints from clients were sought and acted on at every stage of digital development.” On the brand, it was noted that “rivals spend vast sums promoting their brands, but Citi is one of the few to deliver on the brand’s promise.”
Peter Charrington, global head, Citi Private Bank, commented: “It is an absolute honour to be recognised for these prestigious awards, and is a true testament to the hard work and dedication shown by our entire team. We pride ourselves on the unique service offered to our clients and these awards are a clear indication that our efforts are being recognised throughout the industry.”
The Global Private Banking Awards, now in its 9th year, is firmly established as the world's most prestigious private banking event with over 125 banks entering from countries around the world.
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Notes to Editors:
About Citi Private Bank:
Citi Private Bank is dedicated to serving worldly and wealthy individuals and families, providing customized private banking across borders. With approximately $390 billion in global assets under management, the franchise includes 48 offices, serving clients across 130 countries. Citi Private Bank helps clients grow and preserve wealth, finance assets, make cash work harder, safeguard assets, preserve legacies, and serve family and family business needs. The firm offers clients products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance, banking and aircraft finance, as well as art and sports advisory and finance.
About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://new.citi.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi
