DEARBORN, Mich.--(BUSINESS WIRE)--Ford Motor Credit Company is offering customers affected by Hurricane Irma some breathing room as they deal with the aftermath of the storm.
“Our hearts go out to everyone affected by Hurricane Irma,” said Dale Jones, Ford Credit Americas executive vice president. “We stand by our customers and encourage any who are in need to please call us.”
Customers may request a payment deferral, redirect their billing statements and get their questions answered by contacting Ford Credit or Lincoln Automotive Financial Services:
- Online at FordCredit.com or LincolnAFS.com
- By phone at 1.800.723.4016
- Through the Account Manager service online
- Through FordPass on smartphones
The company’s disaster relief program allows qualified customers to delay one or two monthly payments. The offer is available to customers who are buying or leasing vehicles through Ford Credit or Lincoln Automotive Financial Services.
For those in the affected areas who need new vehicles, Ford Credit is working closely with Ford on programs that include first-payment deferrals and preapprovals to ensure a seamless experience.
The company is reaching out to eligible customers living in affected areas by email and postcards and through its Account Manager service. The information is also available on each brand’s website and Twitter feed.
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About Ford Motor Credit Company
Ford Motor Credit Company is a leading automotive financial services company. It provides dealer and customer financing to support the sale of Ford Motor Company products around the world, including through Lincoln Automotive Financial Services in the United States, Canada and China. Ford Credit is a subsidiary of Ford established in 1959. For more information, visit www.fordcredit.com or www.lincolnafs.com.