LONDON--(BUSINESS WIRE)--Q-nomy, a leading global provider of patient journey and throughput optimization solutions, today announced it will unveil its newest addition to the Q-Flow version 6 platform - Q-Flow Video Interaction Manager, an application for performing video interactions in omni channel patient journeys and care paths. Q-Flow Video Interaction Manager will be introduced at the UK e-Health Week event held in London at the beginning of May.
Q-Flow Video Interaction Manager enables secured, high-definition video interactions to be conducted as part of the multi-channel patient journey and clinic throughput. Caregivers can initiate or answer a video call with patients from their service console like any other call or visit, thus seamlessly going through their workflow without adding additional interfaces.
"Video e-visits and telemedicine as a whole are not new concepts, but embedding the video channel in multi-channel patient journeys and care paths is a new and dramatic change", says Simon Pearson, VP Delivery at Q-nomy. Pearson adds that a unified multi-channel patient experience increases patient satisfaction and improves clinic performance.
Q-nomy's healthcare products are installed in hundreds of locations worldwide, including the world’s second largest HMO - Clalit Health Services, and other major healthcare providers such as the American Army, Navy and Air Force hospitals, leading UK hospitals and clinics, and Sheba Medical Center—the largest medical center in the Middle East.
e-Health Week is hosted by HIMSS UK and will take place at Olympia London on May 3rd and 4th, 2017. Q-nomy will exhibit in booth #42; you can learn more and schedule a meeting with Q-nomy's patient-journey optimization experts during this event by visiting http://ukehealthweek.qnomy.com/
About Q-nomy Inc.
Q-nomy is a leading software vendor providing solutions that optimize true omni-channel digital and physical business processes and customer journeys.
Q-nomy helps global household name customers to perform better by streamlining the customer journey in physical and online points of sale, service and care. Q-nomy has offices in North America and the UK, and has over 1200 installations in five continents in retail, telco, finance, healthcare, education and government organizations.
Additional Resources:
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