Exchange Solutions Joins Salesforce Partner Program to Drive Customer Success with Salesforce Commerce Cloud

Exchange Solutions delivers products and solutions driving customer engagement and loyalty to help Commerce Cloud customers maximize customer lifetime value, customer satisfaction and profitability

LINCOLN, Mass.--()--Exchange Solutions today announced that it has joined the Salesforce Partner Program in support of Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. And now, as part of the world’s #1 CRM platform – Salesforce – brands can deliver completely unified experiences for customers that extend beyond commerce to include marketing, customer service and more.

Exchange Solutions creates products and solutions that deliver real-time, individualized omni-channel customer engagement to help Commerce Cloud customers maximize customer lifetime value, customer satisfaction and profitability. Through the Technology Partner Program, Exchange Solutions provides Salesforce Commerce Cloud clients access to a prebuilt and certified integration to the Salesforce Commerce platform, facilitating a deeper understanding of the customers they serve and allowing them to deliver personalized experiences that earn long-term loyalty.

The Salesforce Partner Program is the industry’s largest “born in the cloud” partner program, empowering consultants, ISVs, VARs, agencies and other partners to drive customer success using the Salesforce Customer Success Platform. Through a combination of business, technology and marketing benefits, and the world’s largest business app marketplace – the AppExchange – the Salesforce Partner Program helps partners of all sizes and industries build successful businesses that leverage the Salesforce platform.

Comments on the News

“In order to meet consumer’s expectations and drive growth, it is paramount that brands are armed with a technology platform that enables them to scale their business. This requires a platform that is strategically and technically integrated with best-in-class partners. Exchange Solutions is pleased to join Salesforce Commerce Cloud LINK partner network and run intelligent systems that deliver one-to-one experiences,” said Ron Gerace, SVP, Product and Marketing at Exchange Solutions.

“Everything and everyone is becoming more connected and smarter than ever before,” said Alan Bunce, VP of Product Marketing, Salesforce. “By joining the Salesforce Partner Program in support of Commerce Cloud, Exchange Solutions is joining the world’s largest community of born-in-the-cloud partners who are committed to innovating on the Salesforce platform and driving customer success.”

Additional Resources

About Exchange Solutions

Exchange Solutions offers products and solutions driving customer engagement and loyalty maximizing customer lifetime value, customer satisfaction and profitability. Our cloud-based platform allows rapid omni-channel implementation delivering highly effective individualized offers customized to each client’s needs. As true experts in the loyalty and engagement space, we have twenty years of experience working with multiple high-profile clients across various verticals and geographies. To learn more visit www.exchangesolutions.com

About Salesforce Commerce Cloud

The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store. From shopping to fulfillment to customer service, the Commerce Cloud delivers 1-to-1 shopping experiences that consistently delight customers, driving increased engagement, loyalty and conversion. With embedded predictive intelligence and a robust partner ecosystem, the Commerce Cloud helps retailers deliver superior customer experiences for retailers, from planning to launch and beyond.

Contacts

Exchange Solutions
Media Contact:
Alberto Valdes, 416-646-7055
avaldes@exchangesolutions.com

Contacts

Exchange Solutions
Media Contact:
Alberto Valdes, 416-646-7055
avaldes@exchangesolutions.com