AUSTIN, Texas--(BUSINESS WIRE)--AlertMedia, the fastest-growing emergency communications software provider in the world, today announced that Texas-based H-E-B, one of the nation's largest grocery retailers, has deployed AlertMedia’s notification technology to enhance and improve critical communications with its employees.
AlertMedia has modernized emergency communications for enterprise organizations by delivering an easy-to-use software platform that combines multi-channel, two-way messaging and 24/7 monitoring services to keep people informed and safe. AlertMedia enables organizations to interact with their audience from any mobile device, consolidating unlimited communication channels – such as voice, text, e-mail, social media, and Slack – into one simple user experience. Whether they have an audience of 50 or 50,000 people, organizations turn to AlertMedia when they need a reliable, quick, and modern solution to keep everyone connected during critical situations.
H-E-B is initially using the AlertMedia platform to communicate with employees at its 400 locations about product recalls, severe weather, system and power outages, and more.
“Keeping our Partners, Customers and food supply safe during emergency situations are top priorities at H-E-B and every second counts in our business. We needed a fast, reliable way to send and receive information with Partners at our stores, industrial facilities and administrative facilities. AlertMedia allows us to communicate quickly and effectively with our team, around the clock, wherever they are. We can filter information based on the locations and departments we need to communicate with regarding a particular situation,” said Justen Noakes, H-E-B Director of Emergency Preparedness. “The AlertMedia user experience is incredibly simple and intuitive. The more we use it, the more we realize all the different ways this can help our business.”
Keeping People Safe, Informed, and Connected
AlertMedia enables organizations to send and receive unlimited messages with their audience via any and all channels, including custom channels that can be easily integrated using the AlertMedia API. With innovative technology and a new approach to enterprise emergency communication, AlertMedia has taken a leadership position in the market. Hundreds of customers in 80+ countries across all industries are already using the AlertMedia platform to protect their organizations, automate operations, and mitigate loss.
“We are thrilled to be working with the H-E-B team, helping their business by providing them with a better way to communicate in critical situations. The AlertMedia user experience is simple, mobile, modern and interactive – which is why H-E-B selected our solution over older technologies available,” said Brian Cruver, CEO of AlertMedia. “With our approach to enterprise emergency communications, which focuses on the audience and the smartphones that audience is carrying, we have modernized an industry that had become outdated. AlertMedia is the next generation, and smart companies like H-E-B recognize how we can help them improve their communications.”
H-E-B, with sales of more than $23 billion, operates more than 370 stores in Texas and Mexico. Known for its innovation and community service, H-E-B celebrated its 110th anniversary in 2015. Recognized for its fresh food, quality products, convenient services, and a commitment to environmental responsibility and sustainability, H-E-B strives to provide the best customer experience at everyday low prices. Based in San Antonio, H-E-B employs more than 86,000 Partners in Texas and 9,000 Partners in Mexico and serves millions of customers in more than 300 communities. For more information, visit heb.com.
As the fastest-growing emergency mass communications and monitoring company in the world, AlertMedia helps hundreds of global organizations securely and effectively monitor threats, streamline notifications, and improve employee safety. The company’s cloud-based platform delivers communications that protect organizations, improve operations, and mitigate loss from any location, at any time, using any device. For more information, please call us at (800) 826-0777 or visit www.alertmedia.com.