WILMINGTON, N.C.--(BUSINESS WIRE)--nCino, the worldwide leader in cloud banking, announced today that WSFS Bank has selected its Bank Operating System to more cost effectively grow the institution’s commercial and small business lending portfolio.
WSFS Bank is the oldest and largest bank and trust company headquartered in Delaware and the Delaware valley, with a rich history of supporting area businesses. Over the past four years, it has grown its small business lending division by 100 percent through organic growth, as well as acquisition. The bank realized that maintaining consistent growth and high performance measured by ROA would require more effective use of technology. WSFS Bank determined that nCino would increase efficiencies across the institution while reducing loan onboarding and servicing costs, ultimately growing its loan book another 30 percent without adding to back office personnel. nCino’s Bank Operating System provides WSFS Bank with a secure, cloud-based platform that combines loan origination with customer relationship management (CRM), business process management and reporting all within a single, central place.
“Today’s business borrower expects speed and values surety of execution,” said Glenn Kocher, Senior Vice President and Director of Small Business Banking for WSFS Bank. “With the automation afforded by nCino’s Bank Operating System we anticipate same-day approvals for small business loans. In addition, the platform’s evolving feature functionality supports current and future initiatives, such as online application and mobile lending, so that we can better serve our customers’ needs and enhance their overall experience.”
Kocher added that nCino’s roots in commercial and small business lending, as well as references from existing nCino customers, helped validate the bank’s decision. nCino’s Bank Operating System will help WSFS Bank scale for further growth, employing automation to eliminate duplication of work and expedite loan processing. At the same time, the institution gains greater transparency and collaboration throughout its lending operations.
Josh Glover, EVP of Community and Regional Sales at nCino, explained, “Institutions like WSFS Bank must find ways to foster their growth while maintaining an exceptional customer experience. We’re excited to partner with WSFS Bank at a time when its business is expanding, so that we may help strengthen current processes and introduce additional customer touchpoints. This financial institution understands how innovative technology can support the connection between cost efficiency with growth and service.”
About WSFS Financial Corporation
WSFS Financial Corporation is a multi-billion dollar financial services company. Its primary subsidiary, WSFS Bank, is the oldest and largest, locally-managed bank and trust company headquartered in the Delaware Valley. As of June 30, 2016 WSFS Financial Corporation had $5.8 billion in assets on its balance sheet and $13.4 billion in fiduciary assets, including approximately $1.2 billion in assets under management. As of August 15, 2016, WSFS operates from 77 offices located in Delaware (46), Pennsylvania (29), Virginia (1) and Nevada (1) and provides comprehensive financial services including commercial banking, retail banking, cash management and trust and wealth management. Other subsidiaries or divisions include Christiana Trust, WSFS Wealth Investments, Powdermill Financial Solutions, LLC, Cypress Capital Management, LLC, Cash Connect®, WSFS Mortgage and Arrow Land Transfer. Serving the Delaware Valley since 1832, WSFS Bank is one of the ten oldest banks in the United States continuously operating under the same name. For more information, please visit www.wsfsbank.com.
About nCino
nCino is the worldwide leader in cloud banking. With its Bank Operating System, built on the Salesforce platform, financial institutions can deliver the speed and digital experience that customers expect, backed by the quality and transparency that bankers need. Follow @nCino or visit www.ncino.com.
