MIAMI--(BUSINESS WIRE)--Q-nomy Inc., a leading provider of patient journey and throughput optimization solutions, today announced that it has been identified as a sample vendor in the Gartner "Hype Cycle for Real-Time Health System Technologies, 2016" report. Q-nomy was named in the "Patient Self-Service Kiosks" category.
Gartner's Hype Cycle for Real-Time Health System Technologies is a report that tracks important concepts, standards and technologies that enable a situationally aware and patient-centric operational and management paradigm, which Gartner refers to as the real-time health system (RTHS). This report supersedes Gartner’s well-regarded Hype Cycle for Healthcare Provider Technologies and Standards report of previous years.
Patient self-service kiosks, as described in Gartner’s report, address healthcare delivery organizations (HDOs) operational requirements, such as patient registration, check-in, wayfinding and account payments. Along with improved customer convenience and data quality, these kiosks offer new opportunities to engage the patient and improve patient wait times.
"Patient self-service kiosks are the keystone in an optimized patient journey; these kiosks empower patients to self-inform themselves about the services they will receive and their expected visit-path" says Sid Mandel, VP North American Operations at Q-nomy, "We consider being named by Gartner as a sample vendor in this category an accolade of the potential value we bring to patients and healthcare providers alike."
About Q-nomy
Since 2002, Q-nomy's solutions embed the
physical customer journey in omni channel medical and business processes
to optimize performance and satisfaction. Q-nomy has offices in North
America and the UK, and has over 1200 installations in five continents
in healthcare and other industries like retail, telco, finance,
education and government.
Additional Resources:
Learn more about our healthcare
solutions at http://www.qnomy.com/healthcare
Q-nomy on Facebook – https://www.facebook.com/qnomy
Follow us on Twitter at – www.twitter.com/qnomy
Gartner Hype Cycle for Real-Time Health System Technologies, 2016, by Barry Runyon and Gregg Pessin, July 12, 2016.
Disclaimer:
Gartner does not endorse any vendor, product or
service depicted in its research publications, and does not advise
technology users to select only those vendors with the highest ratings
or other designation. Gartner research publications consist of the
opinions of Gartner's research organization and should not be construed
as statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
