MIAMI--(BUSINESS WIRE)--Q-nomy Inc., a leading provider of patient journey and throughput optimization solutions, today announced that it has been identified as a sample vendor in the Gartner "Hype Cycle for Real-Time Health System Technologies, 2016" report. Q-nomy was named in the "Patient Self-Service Kiosks" category.
Gartner's Hype Cycle for Real-Time Health System Technologies is a report that tracks important concepts, standards and technologies that enable a situationally aware and patient-centric operational and management paradigm, which Gartner refers to as the real-time health system (RTHS). This report supersedes Gartner’s well-regarded Hype Cycle for Healthcare Provider Technologies and Standards report of previous years.
Patient self-service kiosks, as described in Gartner’s report, address healthcare delivery organizations (HDOs) operational requirements, such as patient registration, check-in, wayfinding and account payments. Along with improved customer convenience and data quality, these kiosks offer new opportunities to engage the patient and improve patient wait times.
"Patient self-service kiosks are the keystone in an optimized patient journey; these kiosks empower patients to self-inform themselves about the services they will receive and their expected visit-path" says Sid Mandel, VP North American Operations at Q-nomy, "We consider being named by Gartner as a sample vendor in this category an accolade of the potential value we bring to patients and healthcare providers alike."
Since 2002, Q-nomy's solutions embed the physical customer journey in omni channel medical and business processes to optimize performance and satisfaction. Q-nomy has offices in North America and the UK, and has over 1200 installations in five continents in healthcare and other industries like retail, telco, finance, education and government.
Learn more about our healthcare solutions at http://www.qnomy.com/healthcare
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Gartner Hype Cycle for Real-Time Health System Technologies, 2016, by Barry Runyon and Gregg Pessin, July 12, 2016.
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