CAMBRIDGE, Md.--(BUSINESS WIRE)--Last night, the American Council for Technology and Industry Advisory Council (ACT-IAC) presented the 2015 John J. Franke Award to Martha Dorris, director, Strategic Programs, Integrated Technology Services, Federal Acquisition Service, U.S. General Services Administration (GSA). This award is bestowed annually at the Management of Change (MOC) training and education event to recognize a government employee who has made extraordinary and long-term contributions to creating a more effective, innovative and responsive government.
ACT President Rick Holgate said, “Throughout her career Martha Dorris has gone above and beyond the requirements of her job to promote collaboration, excellence and innovation to produce a more effective and efficient government. ACT-IAC is honored to present her with the 2015 John J. Franke Award.”
Ms. Dorris is a career public servant who has consistently demonstrated a passion for improving government. Over the course of her career she has a record of accomplishments in several arenas. She led GSA’s Office of Citizen Services for more than 10 years and established it as a provider of high-value services and information to the public through award-winning federal portals (e.g. USA.gov and GobiernoUSA.gov), phone and social media. She is a recognized leader in citizen engagement, as well as in the use of staff challenges and prizes to spur innovation and customer experience. She is a highly passionate and respected driver of customer experience across the federal government. Ms. Dorris has also spearheaded one of the first customer experience programs in the federal government in GSA's Office of Citizen Services and Innovative Technologies, which is driving many initiatives government-wide.
She has a reputation for building bridges and creating opportunities for collaboration between diverse communities such as federal, state and local governments; U.S. and international IT communities; government and industry. She has been an active member and leader of the International Council for IT in Government Administration (ICA) for over 15 years. Through her work at GSA and ICA, Ms. Dorris has spearheaded the creation of numerous intergovernmental networks and communities (e.g., North American Day, Five-Nation CIO Council) to provide the national CIO with a network worldwide for sharing knowledge.
Ms. Dorris has also been a long-time and active member of ACT-IAC, where she has occupied a number of leadership positions, including service as president of the American Council for Technology. Throughout her time in ACT-IAC, she has promoted a strong and effective partnership between government and industry.
About the John J. Franke Award
John J. Franke was a long time senior executive who was committed to the idea of a government that truly and effectively serves the public. He believed in the importance of individuals and the value of investing in their growth. He was also a strong believer in collaboration and adherence to the highest professional standards at all times. He made a difference for the people who looked to public servants for help and for the public servants with whom he worked. Each year, the ACT Executive Committee pays tribute to Mr. Franke by recognizing a current or former government executive who exemplifies the principles for which he stood.
Past winners include: Mary Davie (GSA), Dave McClure (GSA), Lisa Schlosser (OMB), Dr. John Okay (USDA and GSA), Roger Baker (VA), Jim Williams (GSA), John Johnson (GSA), Karen Evans (OMB), and David Wennergren (DoD).
About ACT-IAC – Advancing Government Through Education, Collaboration and Action
ACT-IAC is the premier public-private partnership in the government IT community and an example of how government and industry work together. ACT-IAC is a nonprofit educational organization created to advance government through collaboration and education. The organization provides an objective, vendor and technology-neutralm and ethical forum where government and industry are working together to develop innovative strategies, effective and efficient solutions and best practices. Headquartered in the Greater Washington, D.C. area, ACT-IAC also has chapters in the Pacific region (based in San Diego) and the Rocky Mountain region (based in Denver).