MetroChicago HIE to Debut DirectRoute Clinical Communications from Secure Exchange Solutions

Next-generation health care communications platform helps providers customize their preferred clinical messaging workflow

CHICAGO--()--MetroChicago Health Information Exchange (HIE), powered by Sandlot Solutions, is bringing its members a revolutionary way to manage their clinical communication. DirectRoute allows every provider, department and hospital with a Direct address to set up a personalized message routing profile, empowering each end user to customize how they receive secure patient information from their colleagues, whether inside their EHR, on a web portal or on a mobile device.

Direct secure messaging has expanded rapidly, and access continues to grow. As the flow of data increases, so does the providers’ need to effectively manage incoming data within their preferred workflow. Over 50 percent of health care providers nationwide already have access to a Direct secure email address. Many have multiple addresses through their respective practice’s electronic health record system, their health information exchange and the hospitals where they admit patients.

MetroChicago HIE, an initiative of the Metropolitan Chicago Healthcare Council (MCHC), which recently surpassed one million patient records, recognized the need for busy health care professionals to most effectively and efficiently manage their secure messages through a centralized, community-based, easy-to-use profile.

“We are proud to work with Sandlot to implement this latest solution, further ensuring that our member providers have access to critical patient information at the right time and the right place,” said Dan Yunker, President and CEO, MCHC. “DirectRoute will authorize providers at each of MetroChicago HIE’s organizations to best manage workflow and resources, enabling them to focus on their patients and on delivering the highest quality of care to the communities they serve.”

With this service, providers will best maintain continuity of care by, for example, managing multiple email addresses across organizations and accessing time-sensitive patient information sent to a provider who is away from the office.

DirectRoute will be available as part of the Secure Exchange Solutions HISP, a partner of Sandlot Solutions. “The delivery of quality patient care is not possible unless all providers involved have access to the information they need to make informed treatment decisions when and where they need it. By bringing together Sandlot Solutions’ robust architecture with Secure Exchange Solutions’ Direct exchange capabilities, we are able to bring to MCHC a level of interconnectivity and customization that is truly revolutionary,” said John Bartley, Vice President of Strategic Account Management, Sandlot Solutions.

About the Metropolitan Chicago Healthcare Council and the MetroChicago HIE

MCHC is a membership and service association with more than 170 hospitals and healthcare organizations working together since 1935 to improve access to health care and improved delivery of services in the Chicago area. In April 2011, MCHC began development of the MetroChicago HIE, the largest community HIE of its kind. The MetroChicago HIE is designed to facilitate the secure sharing of health information to enhance coordination of care, improve outcomes, and decrease the cost of health care in the Chicago region. Visit for more information.

About Sandlot Solutions

Sandlot Solutions, founded in 2006, is a leading provider of clinical interoperability and community health management solutions focused on: the exchange of clinical and claims data across the care community, population data analytics and enhanced care coordination. Sandlot provides the tools and technology that enable healthcare organizations to improve quality of care, understand and manage risk, reduce costs and transition to new business models. The software-as-a-service, cloud model with configurable technology streamlines data sharing and provides physicians with actionable patient information and analytics at the point of care. Sandlot’s technology works within physicians’ existing workflows using a proprietary, patent-pending digital envelope enabling physicians to proactively address gaps in care at the point of care. For more information, visit

About Secure Exchange Solutions

Secure Exchange Solutions provides flexible, scalable, Direct-compliant software and services to enable secure communications across organizational boundaries. As an industry-leading health information service provider, Secure Exchange Solutions protects, streamlines and delivers critical health care information while ensuring compliance and improving efficiency and quality of care. Hospitals, health systems, physicians, health plans and channel partners rely on Secure Exchange Solutions for integrated secure communications that expand their reach. For more information, please visit


Secure Exchange Solutions
Rebecca Elhassid, 888-470-9913

Release Summary

MetroChicago HIE to debut DirectRoute, a next-generation health care communication solution from SES to help providers control their clinical messaging workflows and ensure continuity of care.


Secure Exchange Solutions
Rebecca Elhassid, 888-470-9913