Traditional Supply Chains to Undergo Radical Transformation by 2025, Finds Second Annual MHI Industry Report

Innovations like predictive analytics, 3D printing and wearable technologies are changing the supply chain landscape as workforce shortage intensifies

Customer demands and competition are the driving forces

ProMat 2015

CHARLOTTE, N.C.--()--Traditional supply chains will radically change over the next five to 10 years as a result of new technologies, competition and customer demands, according to a new study by MHI and Deloitte. On average, companies surveyed expect to invest heavily in new supply chain technologies over the next two years, with the top 17 percent spending over $10 million.

According to the 2015 MHI Annual Industry Report titled “Supply Chain Innovation — Making the impossible possible,” firms should embrace this transformation today and focus on investing in new technologies in order to compete and thrive as their supply chains continue to face constant pressure to do more with less.

“The speed at which supply chain innovation is being adopted – coupled with rising consumer expectations for anytime, anywhere service – is stressing traditional supply chains to near-breaking points,” said George Prest, CEO of MHI, an international trade association that represents the material handling, logistics and supply chain industry. “Companies that continue to use traditional supply chain models will struggle to remain competitive and deliver orders that are accurate and on-time.”

The second MHI Annual Industry Report identifies the realities many companies face and the disrupters that are likely to drive even more change over the next 10 years. The report will be launched at MHI’s ProMat expo March 23-26 at McCormick Place South in Chicago. “Through this report, we aim to help companies identify these disruptive factors, find the best options, and make the right investments to manage their global supply chains,” said Prest.

Eight Technologies That Are Reshaping the Supply Chain Landscape

The survey focused on eight technologies that are driving next-generation supply chains:

  • Inventory and network optimization tools
  • Sensors and automatic identification
  • Cloud computing and storage
  • Robotics and automation
  • Predictive analytics
  • Wearable and mobile technology
  • 3D printing
  • Driverless vehicles and drones

“I believe that we are at the dawn of an innovation wave that will soon hit the material handling industry," says Scott Sopher, principal, Deloitte Consulting LLP. "The convergence of big data, faster and cheaper computer power, and the increasing demands of customers will likely accelerate the adoption of innovative products and services in the material handling industry.”

The report groups these innovations into three categories – maturing, growing and emerging – based on current adoption levels and anticipated adoption over the next five years.

Supply Chain Innovations by Lifecycle Phase

Phase Technologies   Report Highlights

Inventory and
optimization tools


Significant levels of adoption today (35 percent+) with moderate growth in adoption (~10-15 percent CAGR) over next 3-5 years.


Sensors and

These technologies have reached the tipping point of adoption, with a wide variety of use cases and demonstrated business value.



Cloud computing
and Storage

Maturing technologies can offer significant improvements in both efficiency and service and may quickly become industry standard as adoption levels approach 80-90 percent by 2019.


Robotics and

Bottom line: Companies deferring investment will struggle to keep up with customer expectations for lower costs and improved service levels.






Moderate levels of adoption today (20+ percent) with significant growth in adoption (20-25 percent CAGR) over next 3-5 years. These technologies are approximately 1-2 years behind maturing technologies in expected adoption.



Wearable and
mobile technology

Applications and use cases are less common, creating more ambiguity around value and involving different investment criteria and risk tolerance.


Bottom Line: Early adopters have an opportunity to get ahead of the competition through early piloting and deployment.





3D Printing

There are lower levels of adoption today (~10 percent) with accelerating growth 6+ years behind maturing technologies in expected adoption levels. Current applications are more limited and tend to be more relevant to specific industries.



Driverless vehicles
and drones

Bottom Line: Companies should understand current and near-term applications in their industry and the potential for disruption.



Maturing Technologies

“Maturing technologies can create dramatic improvements in efficiency and service. For instance, inventory and network optimization tools can reduce supply chain costs by 10 percent or more, with larger potential reduction in total inventory costs,” Sopher said, referencing the study. “Current adoption levels are significant, with 35 percent or more of companies using these maturing technologies.”

  • Adoption levels of these maturing technologies are expected to reach 80-90 percent by 2019.

Growth Technologies

Adoption levels for technologies such as predictive analytics and wearable and mobile technologies are only at about 20 percent, but are expected to grow significantly over the next three to five years, according to the study.

  • The current adoption level of 24 percent for predictive analytics is expected to reach 70 percent in three-to-five years and 77 percent after six years.
  • Adoption levels for mobile and wearable technology – including smartphones, wireless devices and smart glass – sits at 23 percent, but is expected to reach 64 percent in the next three-to-five years.

Emerging Technologies

Emerging technologies include driverless vehicles and drones, as well as 3D printing.

“Although current adoption hovers around 10 percent, company leaders should understand the current and near-term uses of technologies like drones and 3D printing and prepare for significant industry disruption over the next six or more years,” Sopher said.

Driverless vehicles and drones

“In reality, this idea is not new to the supply chain. Autonomous vehicles have been used in material handling applications for years, and many related systems are already in use today within the trucking industry,” said Prest. Examples include electronic stability control (ESC), collision avoidance technology and rear- and forward-view camera systems.

  • By 2017, the survey states that 20 percent of logistics organizations are likely to exploit drones as part of their monitoring, searching and event management activities.
  • By 2030, vehicles capable of driving autonomously are expected to represent approximately 25 percent of the passenger vehicle population in mature markets.

3D Printing

“Today, we are seeing the most significant applications of 3D printing in aerospace and defense, automotive, healthcare, consumer products and retail,” noted Sopher.

Top uses from companies surveyed include:

  • New product prototyping (19 percent)
  • Small runs of high-value replacement parts (10 percent)
  • Complex personalized products (6 percent)

Barriers to Adopting New Technologies

Leaders surveyed in the study identified two key barriers to adopting these new technologies:

  • Thirty six percent cited “the lack of a business case to invest.”
  • Thirty one percent said there is “lack of adequate talent to utilize the technology effectively.”

Four Important Considerations for Next Generation Supply Chains

The study makes several recommendations for companies looking to remain competitive in the supply chain space.

“Companies that are early adopters of the innovations and technologies identified in this report can improve both their cost and service creating a strategic advantage,” said Prest. “Our industry makes supply chains work, and MHI pledges to be at the forefront of these developments to help our members and their customers boost efficiency, performance and business results.”

Make Smart Decisions About Where to Invest

According to the study, deciding where and when to invest in technologies is crucial to survival over the next decade. This year’s survey found that 46 percent of respondents are developing partnerships with vendors, analysts, consultants and trade groups to help them understand evolving technologies and develop business cases for where to invest.

Align With Customer Needs

As many companies expand their global footprints, adjust their trade flows, and try to meet their customers' ever-rising expectations for faster response times, they should invest in forward- looking technologies and capabilities that can help them assess and redesign their complex supply chain networks to satisfy the demands of a constantly changing marketplace.

Collaborate Across Blurring Boundaries

With cloud computing, predictive analytics and other advances, there are significant opportunities for companies to collaborate with value chain partners. Companies should invest where these collaborations can yield the best returns.

“Some of the best companies in the world use collaboration to create high-performing, customer-oriented supply chains. This collaboration not only provides visibility into the customer experience, but drives innovation by producing a more complete view of their products and supply chain,” Prest said.

Invest in Workforce Hiring and Training

According to the survey data, 31 percent of respondents cited the lack of adequate talent to implement and deploy new technologies as a significant barrier to their implementation.

The supply chain workforce crisis is likely to only accelerate as new technologies demand a labor pool with increasingly advanced skill sets.

“Multiple factors are contributing to the talent shortage, including an aging workforce,” said Prest. “But the changing skill sets needed for jobs in the supply chain is the biggest factor. Our industry needs a sophisticated and well-trained workforce to operate leading-edge equipment and systems.”

According to the U.S. Roadmap for Material Handling & Logistics, an estimated 600,000 manufacturing positions in the U.S. are unfilled for a lack of qualified workers. In addition, the Roadmap predicted that, between 2014 and 2018, there will be 1.4 million new jobs in the logistics and supply chain field.

“MHI has focused on the talent shortage for years and works with universities and other trade associations to address this critical issue,” said Prest. “Together with the Material Handling Education Foundation Inc. we have developed curriculum and text book materials for training programs at the high school, vocational-technical school and community college levels. MHI pledges to continue to lead the way in addressing the workforce crisis.”

Click here to download the complete report.

About the Study

This second annual study was conducted by MHI and Deloitte and is based on interviews with more than 400 supply chain executives nationally, from a wide range of industries. The study explores the current state of the supply chain and identifies key trends and technologies that can have a profound impact on the future of the supply chain over the next 10 years.

About MHI

MHI is an international trade association that has represented the material handling, logistics and supply chain industry since 1945. MHI members include material handling and logistics equipment and systems manufacturers, integrators, consultants, publishers and third-party logistics providers. MHI offers education, networking and solution sourcing for their members, their customers and the industry as a whole through programming and events. The association sponsors the ProMat and MODEX expos to showcase the products and services of its member companies and to educate manufacturing and supply chain professionals.

ProMat 2015 will be held March 23-26, 2015, at McCormick Place South in Chicago.

About Deloitte

Deloitte’s leading Supply Chain and Manufacturing Operations practice helps clients address their most complex business problems and achieve tangible, measurable and sustainable results. Kennedy recently named Deloitte a global leader in Business Operations Consulting services based on the ability to execute and completeness of vision.

As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

This publication contains general information only and MHI and Deloitte are not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. MHI and Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.

Copyright © 2015 MHI and Deloitte Development LLC. All rights reserved.


Sherri Oosterhouse, 704-236-3517
Carol Miller, 704-714-8734
Jessica Heine, 415-902-6658

Release Summary

Traditional Supply Chains to Undergo Radical Transformation by 2025. Innovations are changing the supply chain landscape and causing workforce shortage to intensify.


Sherri Oosterhouse, 704-236-3517
Carol Miller, 704-714-8734
Jessica Heine, 415-902-6658