BOSTON & NEW ORLEANS--(BUSINESS WIRE)--Continuum, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, is working closely with key partner, CMIT Solutions, one of the largest managed services providers in the nation, to enable CMIT franchisees to capitalize on the converging managed IT and cloud services opportunity. Michael George, CEO of Continuum, and Dee Zepf, Continuum’s Vice President of Products and Technical Services, are delivering the keynote address at the CMIT Solutions Convention, Tuesday, May 6 – Friday, May 9, 2014 in New Orleans, Louisiana.
CMIT Solutions franchisees across the country utilize Continuum’s single unified managed services solution including intelligent Remote Monitoring and Management (RMM) software backed by industry-leading 24x7x365 Network Operations Center (NOC). Additionally, many organizations offer Continuum’s award-winning backup and disaster recovery solution – Vault, and have integrated Continuum’s Service Desk into their offering, providing a seamless extension of the RMM which resolves simple and complex issues efficiently.
“Continuum’s Service Desk answers the phone and keeps our clients happy while our technicians are preserved for higher level consultant roles, including advising with the transition to the cloud,” said Larry Kerrigan, President and CEO of CMIT Solutions of Cambridge, the fastest growing CMIT franchise to go over $1 million in sales. “Continuum’s Service Desk enables us to focus on valuable onsite projects and business growth initiatives, as well as deliver a higher level of service to our clients that they value and appreciate.”
To showcase their success and highlight the benefits of switching to Continuum, CMIT Solutions of Cambridge is participating in “Storytime,” a featured talk at the convention where individuals and partners making a difference in the lives of American small businesses share their story. They are discussing what led to the decision to outsource their Service Desk to Continuum, preserving their in-house resources for consulting roles.
In addition, CMIT is hosting a “Key Insight” panel, where industry leaders, including Dee Zepf from Continuum, are discussing best practices and sharing success stories.
CMIT’s annual convention provides an opportunity to engage with approximately 130 managed IT services providers, who support over 8,000 small businesses across the country. On May 6 at 8:00 a.m. CDT, in the keynote address, Michael George and Dee Zepf discuss how MSPs can address the complex challenges and capitalize on the opportunities of the converging managed IT and cloud services economy.
Last week, Continuum announced Continuum Cloud Console (C3) so MSPs can now manage hybrid environments – on-premise servers and virtual servers – from one platform, saving time and allowing MSPs to accommodate the various paces of clients as they move to the cloud. C3 allows MSPs to leverage public cloud resources and pricing with a console built for the channel and stabilizes the future of their business with a new recurring revenue stream.
CMIT Solutions specializes in providing small to medium-sized businesses with the best level of proactive IT support. For more information on CMIT Solutions, visit: http://www.cmitsolutions.com.
Continuum is the Convention Sponsor for the event. Stop by the booth to learn more or visit: http://www.continuum.net/CMIT.
About Continuum Managed IT Services
Continuum is the technology industry's only channel-exclusive provider of fully integrated managed IT services solutions. The SaaS-based platform enables IT solutions providers to efficiently backup, monitor, troubleshoot and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive offering is backed by an industry-leading network operations center (NOC) and Service Desk, completing a unified managed services experience. The company employs more than 700 professionals worldwide, supports over 3,300 partners and monitors half a million endpoints. For more information, visit http://www.continuum.net/ or follow us on LinkedIn and Twitter @FollowContinuum.
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