SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, a pioneer and leading provider of cloud contact center software, today announced its inclusion on the prestigious 2014 CRM Watchlist. The CRM Watchlist is designed to honor companies who have positively impacted their industry.
“We are thrilled to be recognized by the CRM Watchlist and CRM community
for being an innovative cloud contact center leader. Driven by the rapid
adoption of the cloud, powerful CRM partnerships and an intense focus on
enabling highly effective customer interactions, Five9 continues to
disrupt the market and displace legacy on premise solutions.”
Mike Burkland, CEO and president, Five9
The CRM Watchlist recognizes companies that are responsive to customer needs, are impacting the industry, and provide a product that meets the required standard of excellence. Five9 was the only cloud contact center provider included on the 2014 list.
In addition to the CRM Watchlist Listing, Five9 has received significant industry recognition this year, including a San Francisco Business Times Fast 100 listing, AlwaysOn Global 250 Top Private Company, AlwaysOn OnDemand Top 100 selection, CRM Excellence Award, and Cloud Computing Excellence Award.
Five9 is a pioneer and leading provider of cloud software for contact centers. Since our inception, we have exclusively focused on delivering our platform in the cloud and are disrupting a significantly large market by replacing legacy on-premise contact center systems. Contact centers are vital hubs of interaction between organizations and their customers and, therefore, are essential to delivering successful customer service, sales and marketing strategies. Our mission is to empower organizations to transform their contact centers into customer engagement centers of excellence, while improving business agility and significantly lowering the cost and complexity of their contact center operations. Our purpose-built, highly scalable and secure Virtual Contact Center, or VCC, cloud platform delivers a comprehensive suite of easy-to-use applications that enable the breadth of contact center-related customer service, sales and marketing functions. We have become an established leader in the cloud contact center market, facilitating over three billion interactions between our more than 2,000 clients and their customers per year. For more information visit www.five9.com