WAYNE, Pa.--(BUSINESS WIRE)--Evolve IP today announced that its award-winning OSSmosis Portal, which provides enterprise-class technology management capabilities, has been expanded to deliver even more powerful features to nationwide Channel, Wholesale, and Private Label Partners offering Evolve IP’s cloud-based Applications, Infrastructure, and Security Solutions. Available now, OSSmosis enables partners to easily set up new accounts, activate wholesale services, provision their customers on Evolve IP’s platforms, and support their customers’ moves, adds, and changes all through the industry’s most advanced automated provisioning and support system.
“Evolve IP’s OSSmosis Portal gives us all the tools necessary to configure our technology solutions to meet the needs of our customers and their end users as quickly and efficiently as possible,” says Randy Zielinski, CEO of Schenectady, N.Y.-based Priority One, an Evolve IP premier Private Label Partner. “Never before have we had so much control over the provisioning process. OSSmosis has allowed us to become much more cost-effective and time-efficient.”
Built on a world-class platform from SAP, IBM Tivoli/Netcool, Broadsoft Broadworks and proprietary Evolve IP technology, OSSmosis was first introduced to Evolve IP customers in February 2009, giving users a single pane of glass through which they can view and manage the health and performance of their voice, data, and security solutions, review billing details, and reference a library of training documentation and technical support resources. OSSmosis now extends these benefits to Evolve IP partners and provides a whole new set of tools to aid in the sales, customer provisioning, and support processes.
“Evolve IP’s implementation processes and system automation is unparalleled. OSSmosis is a big part of that and clearly gives us and our partners a competitive advantage,” says Andrew Pryfogle, President and CEO of San Ramon, Calif.-based Terrapin Solutions, co-founder of the Cloud Services Coalition, and a Premier Channel Partner of Evolve IP.
Within OSSmosis, Evolve IP’s partners can manage all aspects of their customer accounts, including: provisioning and managing hosted UC and Call Center solutions, managing passwords, building custom quotations, requesting special pricing, monitoring sales progress, and more.
“Since inception, the primary goal behind OSSmosis has been to empower customers and end-users to take control of their technology solutions,” says Mark Soma, Senior Vice President, Information Technology, for Evolve IP. “Now, with this enhancement of OSSmosis, Evolve IP’s Channel Partners have unprecedented access to the tools and information needed to provision and manage their own customers on Evolve IP’s award-winning platforms. The level of self-sufficiency that the OSSmosis Portal provides simply can’t be found elsewhere in the marketplace.”
“We’ve been very pleased with the customer adoption and market feedback of OSSmosis over the past few years,” says Guy Fardone, Chief Operating Officer and General Manager for Evolve IP. We’ve listened to our Channel Partners across the country, and this expansion of OSSmosis was the obvious next step for us to further assist them in delivering world-class technology, processes, and support to their customers.”
OSSmosis is available now to all Evolve IP nationwide Channel, Wholesale, and Private Label Partners at no cost.
OSSmosis is the 2009 winner of the Product of the Year by INTERNET TELEPHONY® Magazine and the 2010 winner of the Award of Excellence by INTERNET TELEPHONY® Magazine.
ABOUT EVOLVE IP
Evolve IP is a Cloud Service Provider that offers businesses a new way to buy, manage, and secure their application, infrastructure, and security solutions. Evolve IP can partner with businesses of all sizes to provide a complete solution to turn their vital communications technologies into a competitive advantage. Evolve IP enables organizations to simplify their cumbersome legacy infrastructure, improve network security and reliability, and increase employee productivity through feature-rich service offerings and significantly improved security and stability. This is achieved by leveraging geographically diverse Technology Centers and 24x7 professional management, all of which is delivered with greater simplification and a lower Total Cost of Ownership. More information about Evolve IP is available on the Web at http://www.EvolveIP.net.