LONDON--(BUSINESS WIRE)--SpendEdge, a leading provider of procurement market intelligence solutions, has announced the completion of their latest article on the impact of reverse logistics on spend management & supply chain.
The reverse logistics process has become imperative for retailers looking to improve their bottom line. Many times, the product does not perform up to the expected abilities of the customer and needs to be replaced. In such instances, manufacturers require a logistics service that can pick up the product from customers for repairing or replacing. With an effective reverse logistics process, companies can recapture value, ensure efficiency and cost-effectiveness.
At SpendEdge, we understand that the reverse logistics process can provide an opportunity for understanding and growth. Therefore, we have highlighted how reverse logistics can impact spend management and the supply chain.
Impact of Reverse Logistics on Spend Management & Supply Chain
Improving customer satisfaction
The product has failed to meet the customers' expectations. Customers now require companies that can attend their concerns on time in a dignified manner. This provides an opportunity for companies to make their mark by providing a timely response. Having an effect reverse logistics process can help companies improve their customer service department and enhance customer satisfaction.
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A cost-effective source of ready customer feedback
Analyzing data pertaining to the return can help companies to figure out problems in the product and improve the overall manufacturing process. Examination of the nature of complaints can facilitate companies to develop a more robust product, aided by streamlined production process and better manage spend. To know how you can better manage your production process and spend, get in touch with our experts now!
A chance to improve the supply chain
The data collected from the process can help companies to improve their manufacturing process, the product and the components involved in the manufacturing cycle. Based on insights obtained, manufacturers can forecast the need for raw materials, avoid wastages and better manage spend.
To know more about the impact of reverse logistics on the spend management & supply chain, read the complete article here!
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