COLUMBUS, Ga.--(BUSINESS WIRE)--TSYS (NYSE: TSS) announced today that it has signed a long-term agreement with Valley National Bank to continue providing issuer processing services for the bank’s consumer credit and debit card portfolios.
“TSYS has been a trusted provider for Valley for two decades,” said Thomas Sparkes, First Senior Vice President, Valley National Bank. “They have provided a tremendous level of support and product expertise over the years, affording our customer base the best service we could ask for.”
“Our relationship with Valley National Bank is one that we can be proud of as a company,” said Allen Pettis, President, North America Issuer Solutions, TSYS. “The level of trust and collaboration between our two businesses has made it easy for us to provide the elite service that they have come to expect for their cardholders.”
As part of the agreement, TSYS will continue to provide Valley National Bank with additional services, such as data analytics, fraud prevention and customer support.
Financial terms of the long-term agreement were not disclosed.
About Valley National Bank
Valley National Bancorp is a regional bank holding company headquartered in Wayne, New Jersey with over $22 billion in assets. Its principal subsidiary, Valley National Bank, currently operates more than 200 branch locations serving northern and central New Jersey, the New York City boroughs of Manhattan, Brooklyn, Queens and Long Island, and Florida. Valley National Bank is one of the largest commercial banks headquartered in New Jersey and is committed to providing the most convenient service, the latest in product innovations and an experienced and knowledgeable staff with a high priority on friendly customer service 24 hours a day, 7 days a week. For more information about Valley National Bank and its products and services, please visit www.valleynationalbank.com or call Customer Service at 800-522-4100.
TSYS® (NYSE: TSS) unlocks opportunities in payments for payment providers, businesses and consumers. Our headquarters are in Columbus, Georgia, USA, and we operate in more than 80 countries with local offices across the Americas, EMEA and Asia-Pacific.
We provide seamless, secure and innovative solutions across the payments spectrum — from issuer processing and merchant acquiring to prepaid program management — delivered through partnership and expertise. We succeed because we put people, and their needs, at the heart of every decision. It’s an approach we call ‘People-Centered Payments®’.
Our industry is changing every day — and we’re leading the way toward the payments of tomorrow. We routinely post all important information on our website. For more, visit us at tsys.com.