RICHARDSON, Texas--(BUSINESS WIRE)--RealPage, Inc. (NASDAQ:RP), a leading global provider of software and data analytics to the real estate industry, announces that Pennsylvania-based Morgan Properties, a real estate investment and management company, has extended its long-standing relationship with the RealPage Contact Center, entering into a new multi-year agreement.
In business with RealPage for 10 years, Morgan Properties is a long-term Contact Center customer. Last year, Morgan Properties decided to conduct extensive research to find one provider who could help them continue to drive their commitment to consistency and quality of customer service. RealPage emerged as the top contender, outperforming the competition in customer service, account management, product capability and performance.
“Morgan Properties is committed to excellence and we feel RealPage provides the best solution that will help us maintain a superior level of resident services,” says Todd Richman, Senior Vice President of Financial Planning, Morgan Properties. “The Contact Center continues to capture a high rate of prospect leads and drive Morgan’s superior service goal across our 138 apartment communities and 37,900 apartment homes along the eastern seaboard,” he said.
“RealPage values our relationship with Morgan Property Management Company and is thrilled to be again chosen as their sole provider of Contact Center services,” says Randy Johns, Senior Vice President of RealPage Contact Center Services. “The RealPage Contact Center is the industry’s largest unified communication platform providing answer automation, email, live chat/messaging and voice services with 24/7 expert leasing and resident support.”
Learn more about the RealPage Contact Center.
About RealPage, Inc.
RealPage is a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves over 12,000 clients worldwide from offices in North America, Europe and Asia. For more information about the company, visit http://www.realpage.com.
About Morgan Properties
Established in 1985 by Mitchell L. Morgan, Morgan Properties is a real estate investment and management company. Morgan Properties owns and manages 138 apartment communities with over 37,900 apartment homes in Pennsylvania, Delaware, New Jersey, New York, Ohio, Maryland, North Carolina, South Carolina, Virginia and Nebraska. Our ongoing commitment to quality customer service, management, maintenance and marketing has made the Morgan Properties portfolio one of the fastest growing in apartment and townhome living. For more information about the company, visit http://morgan-properties.com/who_we_are.asp.