Press Ganey Nursing Special Report Identifies Key Drivers of Nursing, Patient and Payment Outcomes

Analyzes the Strategic Importance of Nurse Workplace Safety and Surveillance Capacity on Performance Measures

BOSTON--()--Press Ganey today released its 2016 Nursing Special Report: The Role of Workplace Safety and Surveillance Capacity in Driving Nurse and Patient Outcomes. Through integrated, cross-domain analyses, the white paper examines the influence of specific nurse environment factors on clinical quality, nurse engagement, patient experience and public pay-for-performance outcomes. The data demonstrate that nurse workplace safety and surveillance capacity significantly impact nurses’ performance on each of these measures.

“Effective nursing practice is a critical component for delivering safe, high quality, empathic care for both patients and caregivers,” said Christy Dempsey, CNO Press Ganey. “The significant correlations between nurse work environment and key nursing, patient, and payment outcomes demonstrate the strategic importance of integrating workplace safety and surveillance programs across the organization to not only improve outcomes measures, but also to nurture and sustain a culture of nursing excellence.”

Derived from Press Ganey’s National Database of Nursing Quality Indicators® (NDNQI®) and proprietary patient experience databases, and combined with the Centers for Medicare & Medicaid Services (CMS) Hospital Compare data, notable findings indicate that units in which nurses rated safety and surveillance capacity highly had:

  • Lower rates of missed care events, pressure ulcers and patient falls
  • Higher RN job enjoyment rates, intent-to-stay percentages, meaningful contribution scores and RN-perceived quality of care scores
  • More positive patient ratings of their experience with nurses, affecting Likelihood to Recommend scores and Overall Hospital Ratings

The report also outlines important analyses of pay-for-performance data, specifically highlighting a positive relationship between RN perception of workplace safety and both CMS Overall Hospital Quality Star Ratings and the Value-Based Purchasing Overall score.

A copy of the 2016 Nursing Special Report, The Role of Workplace Safety and Surveillance Capacity in Driving Nurse and Patient Outcomes, is available for download.

About Press Ganey

Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, we serve more than 26,000 health care facilities.

Contacts

Press Ganey Media Contact:
MSLGROUP
Jon Siegal, 781-684-0770
PressGaney@mslgroup.com

Contacts

Press Ganey Media Contact:
MSLGROUP
Jon Siegal, 781-684-0770
PressGaney@mslgroup.com