SANTA ANA, Calif.--(BUSINESS WIRE)--First American Financial Corporation (NYSE: FAF), a leading global provider of title insurance, settlement services and risk solutions for real estate transactions, today announced financial results for the fourth quarter and year ended Dec. 31, 2015.
Current Quarter Highlights
- Total revenue of $1.4 billion, up 8 percent compared with last year
- Title Insurance segment pretax margin of 10.3 percent
-
Commercial revenues of $206.1 million, up 4 percent compared with last
year
- Revenues for the full year 2015 up 17 percent
- Specialty Insurance segment pretax margin of 10.0 percent
- Cash flow from operations of $199.1 million, up 2 percent compared with last year
- Debt-to-capital ratio of 17.5 percent as of Dec. 31, 2015
Selected Financial Information | ||||||||||||||||||
($ in millions, except per share data) |
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For the Three Months Ended |
For the Full Year Ended |
|||||||||||||||||
2015 | 2014 | 2015 | 2014 | |||||||||||||||
Total revenue | $ | 1,356.7 | $ | 1,255.5 | $ | 5,175.5 | $ | 4,677.9 | ||||||||||
Income before taxes | 116.8 | 122.9 | 432.8 | 350.6 | ||||||||||||||
Net income | $ | 81.6 | $ | 80.5 | $ | 288.1 | $ | 233.5 | ||||||||||
Net income per diluted share | 0.74 | 0.74 | 2.62 | 2.15 | ||||||||||||||
Total revenue for the fourth quarter of 2015 was $1.4 billion, an increase of 8 percent relative to the fourth quarter of 2014. Net income in the current quarter was $81.6 million, or 74 cents per diluted share, compared with net income of $80.5 million, or 74 cents per diluted share, in the fourth quarter of 2014. The current quarter results include net realized investment losses of $6.3 million, or 4 cents per diluted share, compared with gains of $6.8 million, or 4 cents per share, in the fourth quarter of last year. In addition, investment income in the current quarter was reduced by impairments of investments in affiliates totaling $2.0 million, or 1 cent per diluted share, compared with impairments of $20.0 million, or 12 cents per diluted share, in the fourth quarter of 2014. This quarter’s effective tax rate of 30.0 percent benefited from $5.6 million in non-recurring items, or 5 cents per diluted share, largely due to the release of valuation allowances against foreign deferred tax assets.
Total revenue for the full year of 2015 was $5.2 billion, an increase of 11 percent relative to the prior year. Net income was $288.1 million, or $2.62 per diluted share, compared with $233.5 million, or $2.15 per diluted share, in 2014.
“Strong earnings in the fourth quarter capped off a great year for First American,” said Dennis J. Gilmore, chief executive officer at First American Financial Corporation. “We successfully implemented the significant changes required as part of the new mortgage disclosure rule that went into effect in October. After experiencing some initial delays, our direct residential business returned to its typical closing timeframes by the end of the quarter. Our commercial business had another record year, with revenues up 17 percent. For 2015, our title segment posted a 10.2 percent margin, while the return on equity of the company improved to nearly 11 percent, both in line with our stated objectives.
“Despite uncertainties in the economy, we remain optimistic about the housing market. We are well positioned to capitalize on anticipated growth in the purchase market. Refinance volumes have improved due to the recent decline in mortgage rates and our commercial pipeline remains healthy. Given this positive outlook, our board of directors recently approved a 4 percent increase in the common stock dividend to $1.04 per share annually.”
Title Insurance and Services | ||||||||||||
($ in millions, except average revenue per order) |
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For the Three Months Ended |
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2015 | 2014 | |||||||||||
Total revenue | $ | 1,253.1 | $ | 1,157.9 | ||||||||
Income before taxes | $ | 128.7 | $ | 124.5 | ||||||||
Pretax margin | 10.3 | % | 10.8 | % | ||||||||
Direct open orders | 278,700 | 268,600 | ||||||||||
Direct closed orders | 204,300 | 204,700 | ||||||||||
U.S. Commercial | ||||||||||||
Total revenues | $ | 206.1 | $ | 198.7 | ||||||||
Open orders | 31,900 | 31,800 | ||||||||||
Closed orders | 21,500 | 20,800 | ||||||||||
Average revenue per order |
$ |
9,600 |
$ |
9,500 |
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Total revenue for the Title Insurance and Services segment was $1.3 billion in the fourth quarter of 2015, an increase of 8 percent from the same quarter of 2014. Direct premiums and escrow fees were up 4 percent compared with last year, due to a 5 percent increase in average revenue per order, with the number of direct title orders closed in the quarter essentially flat. The average revenue per direct title order climbed to $2,236, due to an increase in the average revenue per closed order for purchase transactions, as well as a shift in the mix toward commercial transactions. Agent premiums were up 14 percent in the current quarter, reflecting the normal reporting lag of approximately one quarter.
Information and other revenues were $161.1 million this quarter, down 2 percent compared with the same quarter of last year. This decline was primarily driven by lower demand for the company’s default information products due to the decline in loss mitigation and foreclosure activity, and unfavorable currency translation, partly offset by the impact of recent acquisitions.
Investment income in the current quarter was $24.4 million, up $21.7 million, due primarily to $20.0 million in impairments of investments in affiliates in the fourth quarter of last year. Interest income from the investment portfolio was also higher due to growth in average invested balances in the debt securities portfolio. Net realized investment losses, including other-than-temporary impairments, were $5.9 million in the quarter, compared with net realized gains of $4.6 million last year.
Personnel costs were $381.5 million in the fourth quarter, up $33.4 million, or 10 percent, compared with the fourth quarter of 2014. This increase was primarily due to higher incentive-based compensation as compared with last year.
Other operating expenses were $179.7 million in the fourth quarter, down $4.9 million, or 3 percent, compared with the fourth quarter of 2014. This decline was primarily due to higher earnings credits and a reduction in professional services and production-related costs, partially offset by increased software expense.
The provision for policy losses and other claims was $69.8 million in the fourth quarter, or 6.5 percent of title premiums and escrow fees, compared with a loss provision rate of 6.6 percent in the same quarter of the prior year.
Pretax income for the Title Insurance and Services segment was $128.7 million in the fourth quarter, compared with $124.5 million in the fourth quarter of 2014. Pretax margin was 10.3 percent in the current quarter, compared with 10.8 percent last year.
Specialty Insurance | |||||||||||
($ in millions) |
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For the Three Months Ended |
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2015 | 2014 | ||||||||||
Total revenue | $ | 100.4 | $ | 95.5 | |||||||
Income before taxes | $ | 10.1 | $ | 17.6 | |||||||
Pretax margin | 10.0 | % | 18.4 | % | |||||||
Total revenue for the Specialty Insurance segment was $100.4 million in the fourth quarter of 2015, up 5 percent compared with the fourth quarter of 2014. The overall loss ratio for the Specialty Insurance segment was 59.1 percent in the current quarter, up from 52.5 percent in the prior year, with higher losses experienced in both business lines. The increase in the loss ratio in home warranty was primarily due to a return to a more typical seasonal loss ratio as compared with an unusually low ratio last year. In the property and casualty business, the loss ratio increase was primarily due to hailstorm events in New Mexico. In addition, there was a $2.6 million unfavorable swing in net realized gains and losses in the current quarter, which added to the decline in the pretax margin to 10.0 percent, compared with 18.4 percent in the fourth quarter of 2014.
Teleconference/Webcast
First American’s fourth quarter and
full year 2015 results will be discussed in more detail on Thursday,
Feb. 11, 2016, at 11 a.m. EST, via teleconference. The toll-free dial-in
number is 877-407-8293. Callers from outside the United States
may dial 201-689-8349.
The live audio webcast of the call will be available on First American’s website at www.firstam.com/investor. An audio replay of the conference call will be available through Feb. 25, 2016, by dialing 201-612-7415 and using the conference ID 13628414. An audio archive of the call will also be available on First American’s investor website.
About First American
First American Financial Corporation
(NYSE: FAF) is a leading provider of title insurance, settlement
services and risk solutions for real estate transactions that traces its
heritage back to 1889. First American also provides title plant
management services; title and other real property records and images;
valuation products and services; home warranty products; property and
casualty insurance; and banking, trust and investment advisory services.
With revenues of $5.2 billion in 2015, the company offers its products
and services directly and through its agents throughout the United
States and abroad. More information about the company can be found at www.firstam.com.
Website Disclosure
First American posts information of
interest to investors at www.firstam.com/investor.
This includes opened and closed title insurance order counts for its
U.S. direct title insurance operations, which are posted approximately
10 to 12 days after the end of each month.
Forward-Looking Statements
Certain statements made in
this press release and the related management commentary and responses
to investor questions, including but not limited to those related to
economic uncertainties; the outlook for the housing market, including
growth in the purchase market; the company’s ability to capitalize on an
improving purchase market; the outlook for the commercial business,
including moderated growth; growth opportunities from new data products;
the impact of the new mortgage disclosure rule; future operating
expenses; refinance order volumes; loss provision rate projections; and
reductions in paid claims, are forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933, as amended, and
Section 21E of the Securities Exchange Act of 1934, as amended. These
forward-looking statements may contain the words “believe,”
“anticipate,” “expect,” “plan,” “predict,” “estimate,” “project,” “will
be,” “will continue,” “will likely result,” or other similar words and
phrases. Risks and uncertainties exist that may cause results to differ
materially from those set forth in these forward-looking statements.
Factors that could cause the anticipated results to differ from those
described in the forward-looking statements include: interest rate
fluctuations; changes in the performance of the real estate markets;
volatility in the capital markets; unfavorable economic conditions;
impairments in the company’s goodwill or other intangible assets;
failures at financial institutions where the company deposits funds;
changes in applicable government regulations; heightened scrutiny by
legislators and regulators of the company’s title insurance and services
segment and certain other of the company’s businesses; the Consumer
Financial Protection Bureau’s exercise of its broad rulemaking and
supervisory powers; the effects of and compliance with the Consumer
Financial Protection Bureau’s integrated disclosure rules; regulation of
title insurance rates; reform of government-sponsored mortgage
enterprises; limitations on access to public records and other data;
changes in relationships with large mortgage lenders and
government-sponsored enterprises; changes in measures of the strength of
the company’s title insurance underwriters, including ratings and
statutory capital and surplus; losses in the company’s investment
portfolio; expenses of and funding obligations to the pension plan;
material variance between actual and expected claims experience;
defalcations, increased claims or other costs and expenses attributable
to the company’s use of title agents; any inadequacy in the company’s
risk mitigation efforts; systems damage, failures, interruptions and
intrusions, wire transfer errors or unauthorized data disclosures;
inability to realize the benefits of the company’s offshore strategy;
inability of the company’s subsidiaries to pay dividends or repay funds;
inability to realize the benefits of, and challenges arising from, the
company’s acquisition strategy; and other factors described in the
company’s quarterly report on Form 10-Q for the quarter ended September
30, 2015, as filed with the Securities and Exchange Commission. The
forward-looking statements speak only as of the date they are made. The
company does not undertake to update forward-looking statements to
reflect circumstances or events that occur after the date the
forward-looking statements are made.
Use of Non-GAAP Financial Measures
This news release and related management commentary contain certain financial measures that are not presented in accordance with generally accepted accounting principles (GAAP), including personnel and other operating expense ratios and success ratios. The company is presenting these non-GAAP financial measures because they provide the company’s management and investors with additional insight into the operational efficiency and performance of the company relative to earlier periods and relative to the company’s competitors. The company does not intend for these non-GAAP financial measures to be a substitute for any GAAP financial information. In this news release, these non-GAAP financial measures have been presented with, and reconciled to, the most directly comparable GAAP financial measures. Investors should use these non-GAAP financial measures only in conjunction with the comparable GAAP financial measures.
(Additional Financial Data Follows)
First American Financial Corporation | ||||||||||||
Summary of Consolidated Financial Results and Selected Information | ||||||||||||
(in thousands, except per share amounts and title orders) | ||||||||||||
(unaudited) | ||||||||||||
For the Three Months Ended |
For the Twelve Months Ended | |||||||||||
December 31 | December 31 | |||||||||||
2015 | 2014 | 2015 | 2014 | |||||||||
Total revenues | $ | 1,356,668 | $ | 1,255,451 | $ | 5,175,456 | $ | 4,677,949 | ||||
Income before income taxes | $ | 116,799 | $ | 122,897 | $ | 432,765 | $ | 350,560 | ||||
Income tax expense | 35,063 | 42,159 | 143,895 | 116,345 | ||||||||
Net income | 81,736 | 80,738 | 288,870 | 234,215 | ||||||||
Less: Net income | ||||||||||||
attributable to noncontrolling interests |
171 | 227 | 784 | 681 | ||||||||
Net income attributable to the Company | $ | 81,565 | $ | 80,511 | $ | 288,086 | $ | 233,534 | ||||
Net income per share attributable to stockholders: | ||||||||||||
Basic | $ | 0.75 | $ | 0.75 | $ | 2.65 | $ | 2.18 | ||||
Diluted | $ | 0.74 | $ | 0.74 | $ | 2.62 | $ | 2.15 | ||||
Cash dividends declared per share | $ | 0.25 | $ | 0.24 | $ | 1.00 | $ | 0.84 | ||||
Weighted average common shares outstanding: | ||||||||||||
Basic | 108,859 | 107,356 | 108,427 | 106,884 | ||||||||
Diluted | 110,252 | 109,143 | 109,826 | 108,688 | ||||||||
Selected Title Information |
||||||||||||
Title orders opened | 278,700 | 268,600 | 1,261,700 | 1,155,500 | ||||||||
Title orders closed | 204,300 | 204,700 | 882,400 | 816,400 | ||||||||
Paid title claims | $ | 49,115 | $ | 67,567 | $ | 254,777 | $ | 272,123 | ||||
First American Financial Corporation | |||||||||
Selected Balance Sheet Information | |||||||||
(in thousands) | |||||||||
(unaudited) | |||||||||
December 31, |
December 31, |
||||||||
Cash and cash equivalents | $ | 1,027,321 | $ | 1,190,080 | |||||
Investment portfolio | 4,785,033 | 4,033,892 | |||||||
Goodwill and other intangible assets, net |
1,012,456 | 1,015,757 | |||||||
Total assets | 8,254,351 | 7,666,100 | |||||||
Reserve for claim losses | 983,880 | 1,011,780 | |||||||
Notes and contracts payable | 585,102 | 587,337 | |||||||
Total stockholders' equity | $ | 2,758,502 | $ | 2,572,917 | |||||
First American Financial Corporation | |||||||||||||||||||
Segment Information | |||||||||||||||||||
(in thousands, unaudited) | |||||||||||||||||||
For the Three Months Ended | Title | Specialty | Corporate | ||||||||||||||||
December 31, 2015 |
Consolidated |
Insurance |
Insurance |
(incl. Elims.) |
|||||||||||||||
Revenues |
|||||||||||||||||||
Direct premiums and escrow fees | $ | 593,579 | $ | 495,843 | $ | 97,736 | $ | - | |||||||||||
Agent premiums | 577,758 | 577,758 | - | - | |||||||||||||||
Information and other | 161,804 | 161,052 | 758 | (6 | ) | ||||||||||||||
Net investment income | 29,859 | 24,368 | 2,298 | 3,193 | |||||||||||||||
Net realized investment (losses) (1) | (6,332 | ) | (5,897 | ) | (435 | ) | - | ||||||||||||
1,356,668 | 1,253,124 | 100,357 | 3,187 | ||||||||||||||||
Expenses | |||||||||||||||||||
Personnel costs | 409,617 | 381,482 | 16,212 | 11,923 | |||||||||||||||
Premiums retained by agents | 456,173 | 456,173 | - | - | |||||||||||||||
Other operating expenses | 199,671 | 179,674 | 13,478 | 6,519 | |||||||||||||||
Provision for policy losses and other claims | 127,542 | 69,827 | 57,715 | - | |||||||||||||||
Depreciation and amortization | 22,207 | 20,916 | 1,196 | 95 | |||||||||||||||
Premium taxes | 17,349 | 15,664 | 1,685 | - | |||||||||||||||
Interest | 7,310 | 656 | - | 6,654 | |||||||||||||||
1,239,869 | 1,124,392 | 90,286 | 25,191 | ||||||||||||||||
Income (loss) before income taxes | $ | 116,799 | $ | 128,732 | $ | 10,071 | $ | (22,004 | ) | ||||||||||
For the Three Months Ended | Title | Specialty | Corporate | ||||||||||||||||
December 31, 2014 |
Consolidated |
Insurance |
Insurance |
(incl. Elims.) |
|||||||||||||||
Revenues | |||||||||||||||||||
Direct premiums and escrow fees (2) | $ | 567,717 | $ | 477,125 | $ | 90,592 | $ | - | |||||||||||
Agent premiums (2) | 508,262 | 508,262 | - | - | |||||||||||||||
Information and other (2) | 165,879 | 165,179 | 707 | (7 | ) | ||||||||||||||
Net investment income | 6,787 | 2,703 | 1,983 | 2,101 | |||||||||||||||
Net realized investment gains (1) | 6,806 | 4,600 | 2,206 | - | |||||||||||||||
1,255,451 | 1,157,869 | 95,488 | 2,094 | ||||||||||||||||
Expenses | |||||||||||||||||||
Personnel costs (2) | 372,206 | 348,056 | 14,891 | 9,259 | |||||||||||||||
Premiums retained by agents (2) | 400,950 | 400,950 | - | - | |||||||||||||||
Other operating expenses (2) | 203,933 | 184,560 | 12,799 | 6,574 | |||||||||||||||
Provision for policy losses and other claims | 112,284 | 64,744 | 47,540 | - | |||||||||||||||
Depreciation and amortization | 21,718 | 20,405 | 1,191 | 122 | |||||||||||||||
Premium taxes | 15,223 | 13,766 | 1,457 | - | |||||||||||||||
Interest | 6,240 | 841 | - | 5,399 | |||||||||||||||
1,132,554 | 1,033,322 | 77,878 | 21,354 | ||||||||||||||||
Income (loss) before income taxes | $ | 122,897 | $ | 124,547 | $ | 17,610 | $ | (19,260 | ) |
(1) |
Includes impairment losses recorded in earnings, except for impairments on investments accounted for under the equity method, which are recorded in investment income. |
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(2) |
During the fourth quarter of 2015, the company reclassified certain revenues and expenses. The 2014 amounts have been revised to conform to the 2015 presentation. |
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First American Financial Corporation | ||||||||||||||||||
Segment Information | ||||||||||||||||||
(in thousands, unaudited) | ||||||||||||||||||
For the Twelve Months Ended | Title | Specialty | Corporate | |||||||||||||||
December 31, 2015 |
Consolidated |
Insurance |
Insurance |
(incl. Elims.) |
||||||||||||||
Revenues | ||||||||||||||||||
Direct premiums and escrow fees | $ | 2,310,047 | $ | 1,929,783 | $ | 380,264 | $ | - | ||||||||||
Agent premiums | 2,098,265 | 2,098,265 | - | - | ||||||||||||||
Information and other | 673,138 | 669,984 | 3,180 | (26 | ) | |||||||||||||
Net investment income | 100,553 | 97,520 | 8,850 | (5,817 | ) | |||||||||||||
Net realized investment (losses) gains (1) | (6,547 | ) | (7,442 | ) | 1,463 | (568 | ) | |||||||||||
5,175,456 | 4,788,110 | 393,757 | (6,411 | ) | ||||||||||||||
Expenses | ||||||||||||||||||
Personnel costs | 1,594,935 | 1,491,892 | 65,742 | 37,301 | ||||||||||||||
Premiums retained by agents | 1,656,722 | 1,656,722 | - | - | ||||||||||||||
Other operating expenses | 820,969 | 745,278 | 49,741 | 25,950 | ||||||||||||||
Provision for policy losses and other claims | 491,092 | 263,881 | 227,211 | - | ||||||||||||||
Depreciation and amortization | 85,596 | 80,359 | 4,775 | 462 | ||||||||||||||
Premium taxes | 64,269 | 57,500 | 6,769 | - | ||||||||||||||
Interest | 29,108 | 2,524 | - | 26,584 | ||||||||||||||
4,742,691 | 4,298,156 | 354,238 | 90,297 | |||||||||||||||
Income (loss) before income taxes | $ | 432,765 | $ | 489,954 | $ | 39,519 | $ | (96,708 | ) | |||||||||
For the Twelve Months Ended | Title | Specialty | Corporate | |||||||||||||||
December 31, 2014 |
Consolidated |
Insurance |
Insurance |
(incl. Elims.) |
||||||||||||||
Revenues | ||||||||||||||||||
Direct premiums and escrow fees (2) | $ | 2,052,242 | $ | 1,698,430 | $ | 353,812 | $ | - | ||||||||||
Agent premiums (2) | 1,867,402 | 1,867,402 | - | - | ||||||||||||||
Information and other (2) | 657,197 | 654,961 | 2,260 | (24 | ) | |||||||||||||
Net investment income | 71,041 | 59,785 | 7,288 | 3,968 | ||||||||||||||
Net realized investment gains (1) | 30,067 | 23,850 | 5,306 | 911 | ||||||||||||||
4,677,949 | 4,304,428 | 368,666 | 4,855 | |||||||||||||||
Expenses | ||||||||||||||||||
Personnel costs (2) | 1,435,628 | 1,338,011 | 63,072 | 34,545 | ||||||||||||||
Premiums retained by agents (2) | 1,472,066 | 1,472,066 | - | - | ||||||||||||||
Other operating expenses (2) | 807,634 | 736,491 | 44,645 | 26,498 | ||||||||||||||
Provision for policy losses and other claims | 450,023 | 253,122 | 196,901 | - | ||||||||||||||
Depreciation and amortization | 85,597 | 77,820 | 4,978 | 2,799 | ||||||||||||||
Premium taxes | 57,194 | 51,098 | 6,096 | - | ||||||||||||||
Interest | 19,247 | 2,796 | - | 16,451 | ||||||||||||||
4,327,389 | 3,931,404 | 315,692 | 80,293 | |||||||||||||||
Income (loss) before income taxes | $ | 350,560 | $ | 373,024 | $ | 52,974 | $ | (75,438 | ) |
(1) |
Includes impairment losses recorded in earnings, except for impairments on investments accounted for under the equity method, which are recorded in investment income. |
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(2) |
During the fourth quarter of 2015, the company reclassified certain revenues and expenses. The 2014 amounts have been revised to conform to the 2015 presentation. |
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First American Financial Corporation | ||||||||||||||||||
Expense and Success Ratio Reconciliation | ||||||||||||||||||
Title Insurance and Services Segment | ||||||||||||||||||
($ in thousands, unaudited) | ||||||||||||||||||
For the Three Months Ended | For the Twelve Months Ended | |||||||||||||||||
December 31 | December 31 | |||||||||||||||||
2015 | 2014 | 2015 | 2014 | |||||||||||||||
Total revenues | $ | 1,253,124 | $ | 1,157,869 | $ | 4,788,110 | $ | 4,304,428 | ||||||||||
Less: Net realized investment (losses) gains | (5,897 | ) | 4,600 | (7,442 | ) | 23,850 | ||||||||||||
Net investment income | 24,368 | 2,703 | 97,520 | 59,785 | ||||||||||||||
Premiums retained by agents | 456,173 | 400,950 | 1,656,722 | 1,472,066 | ||||||||||||||
Net operating revenues | $ | 778,480 | $ | 749,616 | $ | 3,041,310 | $ | 2,748,727 | ||||||||||
Personnel and other operating expenses | $ | 561,156 | $ | 532,616 | $ | 2,237,170 | $ | 2,074,502 | ||||||||||
Ratio (% net operating revenues) | 72.1 | % | 71.1 | % | 73.6 | % | 75.5 | % | ||||||||||
Ratio (% total revenues) | 44.8 | % | 46.0 | % | 46.7 | % | 48.2 | % | ||||||||||
Change in net operating revenues | $ | 28,864 | $ | 292,583 | ||||||||||||||
Change in personnel and other operating expenses | 28,540 | 162,668 | ||||||||||||||||
Success Ratio (1) | 99 | % | 56 | % |
(1) |
Change in personnel and other operating expenses divided by change in net operating revenues |
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First American Financial Corporation | |||||||||||||||||||
Supplemental Direct Title Order Information | |||||||||||||||||||
(unaudited) | |||||||||||||||||||
Q415 | Q315 | Q215 | Q115 | Q414 | |||||||||||||||
Open Orders per Day | |||||||||||||||||||
Purchase | 1,649 | 2,099 | 2,324 | 2,002 | 1,611 | ||||||||||||||
Refinance | 1,616 | 1,629 | 1,758 | 2,379 | 1,627 | ||||||||||||||
Refinance as % of residential orders | 49% | 44% | 43% | 54% | 50% | ||||||||||||||
Commercial | 507 | 532 | 544 | 532 | 505 | ||||||||||||||
Other (1) | 653 | 596 | 612 | 612 | 522 | ||||||||||||||
Total open orders per day | 4,424 | 4,856 | 5,238 | 5,525 | 4,263 | ||||||||||||||
Closed Orders per Day | |||||||||||||||||||
Purchase | 1,443 | 1,687 | 1,681 | 1,247 | 1,420 | ||||||||||||||
Refinance | 1,112 | 1,152 | 1,420 | 1,471 | 1,122 | ||||||||||||||
Refinance as % of residential orders | 44% | 41% | 46% | 54% | 44% | ||||||||||||||
Commercial | 341 | 321 | 325 | 300 | 330 | ||||||||||||||
Other (1) | 346 | 339 | 425 | 386 | 377 | ||||||||||||||
Total closed orders per day | 3,242 | 3,500 | 3,852 | 3,403 | 3,249 | ||||||||||||||
Average Revenue per Order (ARPO) (2) | |||||||||||||||||||
Purchase | $ | 2,053 | $ | 2,071 | $ | 2,028 | $ | 1,913 | $ | 1,936 | |||||||||
Refinance | 867 | 857 | 865 | 874 | 863 | ||||||||||||||
Commercial | 9,591 | 8,357 | 8,179 | 8,113 | 9,549 | ||||||||||||||
Other (1) | 152 | 299 | 222 | 351 | 170 | ||||||||||||||
Total ARPO | $ | 2,236 | $ | 2,077 | $ | 1,918 | $ | 1,834 | $ | 2,134 | |||||||||
Business Days | 63 | 64 | 64 | 61 | 63 | ||||||||||||||
(1) |
Includes default and other orders |
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(2) |
U.S. operations only. During the fourth quarter of 2015, the company reclassified certain revenues, which impacted the calculation of ARPO. Prior quarter amounts have been revised to conform to the fourth quarter of 2015 presentation. |
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Totals may not add due to rounding |