C Spire Selects AppDynamics to Improve Customer Experience Across Web, Mobile, and Retail Channels

Rapid growth necessitates C Spire to deploy optimized code frequently, requiring powerful Unified Monitoring and Analytics tools for DevOps teams

SAN FRANCISCO--()--AppDynamics, a leading application intelligence company, today announced it has been selected by telecom and technology service provider C Spire for application intelligence monitoring and troubleshooting for its customer-facing applications.

Rapid growth and service expansion require C Spire to roll out new code frequently. The ability to quickly troubleshoot applications and updates in pre-production is an essential component to help ensure smooth application deployments. C Spire chose the AppDynamics Application Intelligence Platform based on its ease of use and ability to capture detailed transaction performance data end-to-end.

“Our development teams already wear a lot of hats, so we don’t want to burden them with a huge learning curve for our monitoring tools,” said Deon Gates, director of applications development for C Spire. “Once deployed, the AppDynamics Application Intelligence Platform is very easy and intuitive to use by our development and operations teams. With AppDynamics, we can quickly troubleshoot issues to help ensure the best possible experience for our customers who rely on our applications, on our website, in our retail stores, and through other customer interaction points.”

Based in Ridgeland, Mississippi, C Spire is a diversified telecommunications and technology services company and operates the nation’s sixth largest wireless communications unit. C Spire operates 67 retail locations, three call centers, a new $23 million Uptime Institute-certified Tier III commercial data center, and a technical operations center to serve nearly one million wireless customers, corporate users, and government accounts.

C Spire will leverage AppDynamics technology for:

  • Optimized website responsiveness
  • End-to-end real business transaction visibility
  • Real-time end-user monitoring with detailed behavioral metrics
  • Database application monitoring and optimization

In addition to application performance monitoring, C Spire will be using AppDynamics Database Monitoring and End-User Monitoring. Going forward, the company will also transition the AppDynamics Application Intelligence Platform into its production environment.

Tweet this: .@AppDynamics selected by @CSpire for Troubleshooting Customer-Facing Applications: http://bit.ly/1OvBRcb

The AppDynamics Application Intelligence Platform is a comprehensive solution enabling companies and government entities to maximize business and application performance. The platform is designed and architected to help give business and government users the confidence that their applications are running at their best, to give IT personnel the operational visibility and control they need, and to give end users the great experiences they’ve come to expect and demand.

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About AppDynamics

The AppDynamics Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage, analyze and optimize the most complex software environments, providing real-time, actionable IT operational and business insights into application performance, user experience, and business outcomes — all in real time, and all in production. With cloud, on-premises, and hybrid deployment flexibility, AppDynamics works and partners with many of the world's most innovative companies. Customers include Edmunds, Expedia, Fox News, HBO, OpenTable, Salesforce.com, Sephora, StubHub, and Union Pacific Railroad. For more information, visit www.appdynamics.com.

AppDynamics is a registered trademark of AppDynamics, Inc. © 2008-2015 AppDynamics, Inc. All rights reserved. All other product and company names herein may be trademarks of their registered owners.

Contacts

AppDynamics
Dan Berkowitz, 415-518-7870
dberkowitz@appdynamics.com
or
10Fold
Elaine Ordiz, 415-800-5375
10foldpr@appdynamics.com

Contacts

AppDynamics
Dan Berkowitz, 415-518-7870
dberkowitz@appdynamics.com
or
10Fold
Elaine Ordiz, 415-800-5375
10foldpr@appdynamics.com