DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/284c5v/crm_analytics) has announced the addition of the "CRM Analytics Market by Type - Global Forecast to 2019" report to their offering.
The global CRM analytics market is expected to grow from $4.18 billion in 2014 to $7.65 billion by 2019, at an estimated Compound Annual Growth Rate (CAGR) of 12.83% from 2014 to 2019.
The CRM analytics are widely adopted by businesses across a broad spectrum of verticals mentioned in the report such as Banking, Financial Services, and Insurance (BFSI), retail & wholesale, telecommunication & IT, healthcare & life sciences, manufacturing, energy & utilities, media & entertainment, and transportation & logistics, hospitality, other verticals too.
The complete CRM analytics market analysis consists of evaluating various types, deployment model, end users, verticals and regions. The overall market size is found by adding up the individual market size of all the types including Marketing Analytics, Customer Analytics, Sales Analytics, Contact Center Analytics, and Web & Social Media Analytics.
The CRM analytics solutions are currently offered by numerous vendors such as IBM, Oracle, Microsoft, Salesforce Inc., SAP AG and others. These vendors are offering the CRM analytics solutions over on-premise and cloud as a standalone solution as well as integrated in the CRM suit.
Today the prime concern in the CRM analytics market is regarding the data security and privacy. To meet this major concern of the customers, CRM analytics vendors as well as resellers, systems integrators, and data center operators have been working together to make sure that CRM analytics are delivered easily with maximum security and customization. The CRM analytics vendors are also engaged in delivering advanced analytical solution with lower cost to enhance the business ROI.
Key Topics Covered:
2 Research Methodology
3 Executive Summary
4 Premium Insights
5 Market Overview
6 CRM Analytics Market: Industry Trends
7 CRM Analytics Market, By Type
8 CRM Analytics Market, By End User
9 CRM Analytics Market, By Deployment
10 CRM Analytics Market, By Vertical
11 CRM Analytics Market, By Region
12 Competitive Landscape
13 Company Profiles
- SAP AG
For more information visit http://www.researchandmarkets.com/research/284c5v/crm_analytics