EDINBURGH, Scotland--(BUSINESS WIRE)--QikServe, which provides best-of-class technology to the hospitality industry allowing customers to order and pay directly by mobile phone, has announced a deal with HMSHost International, the world’s leading provider of food and beverage services to travellers at over 100 airport locations worldwide.
QikServes’ so-called ‘Waiter in your Pocket’ app has begun rollout at Amsterdam Airport Schiphol following a successful pilot scheme at the end of 2014. In partnership with HMSHost, QikServe is extending its initial ‘at table’ service to include ‘order ahead’ functionality and ultimately a comprehensive customer engagement and loyalty scheme. At an airport like Schiphol this means that passengers will be able to order ahead while going through security, en route to their gates or when disembarking flights.
The news of a significant contract win for QikServe comes as CEO Ronnie Forbes and team have just launched version 4.5, a version that adds operator-branded ‘order ahead’ for takeaway or collection to its existing ‘at table’ technology. The QikServe app integrates with Oracle Hospitality’s point of sale (POS) system meaning that orders appear on the till as if entered by a waiter.
CEO and co-founder Ronnie Forbes said: “The HMSHost deal is a potentially transformational one for QikServe, adding to our international expansion and demonstrates the potential for our product to scale. We look forward to working with the HMSHost team to help drive customer engagement and loyalty through mobile devices.”
Dennis Hoogreef, Senior Director IT and Facilities, HMSHost International, said; “At HMSHost, we believe in creating an innovative environment with integrated solutions for our customers. Along these lines we are seeing future demand for self-ordering options and loyalty and rewards through mobile devices and we are impressed with the speed that QikServe can deliver on this technology.”
QikServe’s mobile ordering app is fully integrated with all of Oracle Hospitality’s POS systems. Oracle Hospitality, formerly MICROS, is a leading provider of information technology solutions for the hospitality and retail industries.
Link to a short video about the QikServe app: https://vimeo.com/122625747
About QikServe
Founded by Daniel Rodgers and Ronnie Forbes in 2011, QikServe has proven technology adopted by customers in the UK, Europe and the US and has forged commercial relationships with industry players MICROS (now Oracle Hospitality) and PayPal.
About HMSHost
HMSHost is a world leader in creating shopping and dining for travel venues and is a part of Autogrill Group, the world’s leading provider of food & beverage and retail services for people on the move. Active in over 100 airports worldwide, HMSHost operates in the top 30 airports in North America by passenger traffic. Through its HMSHost International division, the company has F&B operations in 18 European and another 21 airports across the Middle East, Asia and the Pacific.
