Fidelity® Study: Frequent Users of Mobile Financial Apps Feel It Gives Them a Competitive Investing Edge

— 41% of frequent users1 report ROI of 20%+; only 22% of less frequent users report similar returns

—More than half (56%) of U.S. mobile users2 surveyed accessing financial apps for sophisticated investing tasks

—Most popular places to access apps? Watching TV, in the bedroom, in the car and at the dinner table

BOSTON--()--For investors looking to gain an edge over the competition, respondents to Fidelity’s Mobile Money Study say the answer may be within arm’s reach. According to the study, the growing momentum for mobile trading use is not only a matter of added convenience, but one of added confidence, too. For example, 69 percent of those who trade with their mobile apps say they feel it gives them an advantage over investors who do not.

Feelings are one thing, but are these perceptions tethered to reality? The proof may be in the results: 41 percent of frequent users of financial apps report an ROI of more than 20 percent on their total investable assets in the past 12 months, whereas only 22 percent of less frequent users report similar returns.

“Just as mobile technology has changed our everyday lives, people are increasingly relying on the convenience of mobile to invest and manage their finances,” said Velia M. Carboni, senior vice president, mobile channel at Fidelity. “In the past year, investors increased mobile trades at Fidelity more than 40 percent, and our survey found that more than one third of mobile traders make trade decisions on the spur of the moment, capitalizing on investing opportunities from their screen, anywhere.”

A New Breed of Trader Emerges

The survey finds more than half of respondents (56 percent) are performing sophisticated investing tasks on mobile financial apps, including conducting technical research/charting (43 percent), conducting fundamental research/reading analyst reports (44 percent), and trading (41 percent) at least once a month. More than half (53 percent) indicate they placed their first mobile trade in the past 12 months, suggesting that mobile trading may become increasingly popular as more investors in the years ahead take advantage of the speed and convenience of mobile financial apps.

Location, Location, Location!

According to Fidelity’s study, U.S. mobile users access financial apps on their mobile devices for everyday personal finance activities, including paying bills online (53 percent) and, most commonly, checking account balances (71 percent). Furthermore, the convenience of mobile technology has allowed investors to take financial matters outside of the office, with 65 percent of mobile users saying they use a financial app in the bedroom, 49 percent in the car, 35 percent at the dinner table—and 10 percent on the golf course. However, the most popular location among mobile users is in front of the television (77 percent). View an infographic of the most popular places mobile users like to access their financial apps.

Fidelity Releases New Versions of iPhone®, iPad® and Android™ Apps

With investors’ increasing reliance on financial mobile apps to manage money and investments, Fidelity continues to enhance its mobile brokerage apps, as well as its mobile NetBenefits app which provides around-the-clock access to employees for managing their workplace savings and benefits plans. Beginning in November, the iPhone, iPad and Android brokerage apps will all be updated to include, among other features:

  • Margin trading in IRA accounts
  • Improved balance displays
  • Trading of specific shares for stocks and ETFs
  • Multi-leg option (MLO) trading
  • Option chain enhancements
  • Extended hours for all trading
  • Positions visible as tax lots

For investors interested in learning how a mobile financial app can help manage their money and investments, visit www.fidelity.com/mobile or Fidelity’s online Learning Center to see video demonstrations, such as the Fidelity iPhone App How-To Video. Investors can also read a new Fidelity Viewpoint®, entitled, “Five Ways to Make the Most of Mobile Banking.”

About the Fidelity Mobile Money Study
This report presents the findings of an online study conducted by ORC International among a sample of 1,198 adults. All respondents in the survey are investment decision makers age 25+ with investable assets of $50,000+ and prefer to use a financial app on their smartphone or tablet and do so at least monthly. The sample for the study came from an online panel. Invitations to participate in the study were sent beginning on July 30, 2014 and data collection continued through August 10, 2014.

About Fidelity Investments
Fidelity’s goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. With assets under administration of $4.9 trillion, including managed assets of $2.0 trillion as of September 30, 2014, we focus on meeting the unique needs of a diverse set of customers: helping 23 million people investing their own life savings, 20,000 businesses to manage their employee benefit programs, as well as providing 10,000 advisors and brokers with technology solutions to invest their own clients’ money. Privately held for nearly 70 years, Fidelity employs 41,000 associates who are focused on the long-term success of our customers. For more information about Fidelity Investments, visit www.fidelity.com.

Investing involves risk including the risk of loss.

Past performance is no guarantee of future results.

Options trading entails significant risk and is not appropriate for all investors. Certain complex options strategies carry additional risk. Prior to trading options, please read Characteristics and Risks of Standardized Options, and call 800-343-3548 to be approved for options trading. Supporting documentation for any claims, if applicable, will be furnished upon request.

Fidelity, Fidelity Investments, Fidelity Viewpoints and Fidelity Investments and the Pyramid Design logo are registered service marks of FMR LLC.

iPad and iPhone are registered trademarks of Apple, Inc.

Android is a trademark of Google Inc.

Fidelity Brokerage Services LLC, Member NYSE, SIPC
900 Salem Street, Smithfield, RI 02917

703052.1.0
© 2014 FMR LLC. All rights reserved.

1 All respondents in the survey are investment decision makers age 25+ with investable assets of $50,000+ and prefer to use a financial app on their smartphone or tablet and do so at least monthly. Frequent users defined as those using a financial app on a smartphone or tablet more than once a week.
2 See endnote 1

Contacts

Fidelity Investments
Corporate Communications, 617-563-5800
Follow us on Twitter @FidelityNews
or
Robert Beauregard, 401-292-7440
Robert.Beauregard@FMR.com
or
Joseph Madden, 401-292-6330
Joseph.Madden@FMR.com

Contacts

Fidelity Investments
Corporate Communications, 617-563-5800
Follow us on Twitter @FidelityNews
or
Robert Beauregard, 401-292-7440
Robert.Beauregard@FMR.com
or
Joseph Madden, 401-292-6330
Joseph.Madden@FMR.com