WASHINGTON--(BUSINESS WIRE)--Tahzoo, a leading provider of digital Customer Experience (CX) services and solutions, today announced the next phase of its ongoing strategic growth plan with the opening of its new London office. Located in Covent Garden, the office will serve as the hub for Tahzoo’s work with leading global brands based in EMEA. The new U.K. office joins three U.S. locations, including Washington, DC, Seattle, WA, and Richmond, VA, enabling Tahzoo to now better support customers throughout North America and Europe.
“Customer-obsessed enterprise focuses its strategy, its energy, and its budget on processes that enhance knowledge of and engagement with customers and prioritizes these over maintaining traditional competitive barriers," wrote David Cooperstein in the October 2013 Forrester Research, Inc., report entitled ‘Competitive Strategy In The Age Of The Customer.' He goes on to write, “like all strategies, customer obsession is a choice, requiring not only a change in stance but also a change in how money is spent as well as a commitment to valuing the customer embrace over building barriers.”
Tahzoo provides pioneering Fortune 500 brands with services and solutions to help them deliver engaging, relevant and personalized customer experiences. Tahzoo’s consulting services deliver data-driven recommendations to better help brands provide authentic content to their customers. And, the company’s strategic action plans shape how brands think about CX, allowing them to go from brand-centric to customer-centric and compete in today’s online, offline, and mobile environment.
“When we talk to chief marketing officers at the world’s biggest and most complex brands they are looking for an edge for their digital customer experience and to be a pioneer in the CX space. As we continue to expand globally, we are better positioned to further elevate customers’ CX as well as their bottom line,” says Brad Heidemann (@brad_heidemann), CEO of Tahzoo.
For more information on Tahzoo, please visit http://www.tahzoo.com/ or follow the company on Twitter @Tahzoo.
About Tahzoo
Where customer experience and business results collide, disruption is the new norm. Tahzoo is at the forefront solving the biggest and most complex customer experience (CX) problems. Coupling innovative thinking with engineering rigor, we provide our clients with the services and solutions needed to deliver relevant and personalized customer experiences.
An end-to-end 21st century CX agency, Tahzoo is pioneering with big brands to think differently about customer experience. We’re all just beginning this journey. Shoes are optional. www.tahzoo.com.